B86

THE TERRACES AT LOS ALTOS HEALTH FACILITY

Grade B 86/100 composite score

Non profit - Corporation

CMS Star Ratings

Overall
4/5
Health Insp.
3/5
Quality
5/5
Staffing
4/5
RN Staffing
Not rated

Certified Beds

30

Ownership

Non profit - Corporation

Total Fines

None

Last Survey

N/A

373 PINE LANE, LOS ALTOS, CA 94022
6509488291

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Staffing Hours & Turnover

Hours per Resident per Day (PBJ)

RN
1.98h
LPN
0.66h
CNA
2.77h
Total
5.41h
Facility
State Average

Turnover Rates

RN Turnover
N/A
Total Nurse Turnover
N/A
Admin Turnover
N/A

Ownership

HUMANGOOD NORCAL

Organization5% OR GREATER DIRECT OWNERSHIP INTERESTSince Jan 1967

100%

HUMANGOOD NORCAL

OrganizationOPERATIONAL/MANAGERIAL CONTROLSince Jan 1967

HUMANGOOD SOCAL

OrganizationOPERATIONAL/MANAGERIAL CONTROLSince Jan 1967

BRADY, MARYANNE

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Feb 2025

BROWN, HERMAN

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Feb 2013

COCHRANE, JOHN

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Aug 2009

GHASSEMI, BETHANY

IndividualOPERATIONAL/MANAGERIAL CONTROLSince May 2019

GONZALES, DEBORAH

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Dec 2022

GRIFFITH, ALAN

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Jun 2019

HAGGERTY, KEVIN

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Jun 2024

KAUR, INDERPREET

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Mar 2023

MCDONALD, ANDREW

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Jan 2020

OGUS, DANIEL

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Oct 1995

SKRYPKAR, ANDRII

IndividualOPERATIONAL/MANAGERIAL CONTROLSince May 2025

VANGELISTO, GWEN

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Aug 2021

BAKER, JUDITH

IndividualCORPORATE DIRECTORSince Apr 2012

BATTISON, WILLIAM

IndividualCORPORATE DIRECTORSince Feb 2011

BROWN, HERMAN

IndividualCORPORATE DIRECTORSince May 2016

CHRISTOPHERSON, JOANNE

IndividualCORPORATE DIRECTORSince Mar 2025

FELLER, IRENE

IndividualCORPORATE DIRECTORSince Jan 2021

GRIFFITH, ALAN

IndividualCORPORATE DIRECTORSince Jun 2019

HOLMES, MICHELLE

IndividualCORPORATE DIRECTORSince May 2016

KELLEY, ALBERT

IndividualCORPORATE DIRECTORSince Apr 2008

ROTH, SHARON

IndividualCORPORATE DIRECTORSince Dec 2018

BROWN, HERMAN

IndividualCORPORATE OFFICERSince May 2016

COCHRANE, JOHN

IndividualCORPORATE OFFICERSince Aug 2009

GHASSEMI, BETHANY

IndividualCORPORATE OFFICERSince May 2019

MCDONALD, ANDREW

IndividualCORPORATE OFFICERSince Jan 2020

OGUS, DANIEL

IndividualCORPORATE OFFICERSince Aug 2009

U.S. BANK

Organization5% OR GREATER SECURITY INTERESTSince Apr 2018

Penalties & Fines

No penalties or fines on record.

Health Inspection Deficiencies (39)

August 1, 2025Health11 deficiencies
0605DMinimal harm, Isolated

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected Aug 31, 2025
0628DMinimal harm, Isolated

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Resident Rights Deficiencies

Corrected Aug 31, 2025
0640EMinimal harm, Pattern

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Resident Assessment and Care Planning Deficiencies

Corrected Aug 31, 2025
0655DMinimal harm, Isolated

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Resident Assessment and Care Planning Deficiencies

Corrected Aug 31, 2025
0656DMinimal harm, Isolated

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies

Corrected Aug 31, 2025
0757DMinimal harm, Isolated

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Pharmacy Service Deficiencies

Corrected Aug 31, 2025
0759DMinimal harm, Isolated

Ensure medication error rates are not 5 percent or greater.

Pharmacy Service Deficiencies

Corrected Aug 31, 2025
0761DMinimal harm, Isolated

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies

Corrected Aug 31, 2025
0812FMinimal harm, Widespread

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies

Corrected Aug 31, 2025
0842DMinimal harm, Isolated

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Resident Assessment and Care Planning Deficiencies

Corrected Aug 31, 2025
0880EMinimal harm, Pattern

Provide and implement an infection prevention and control program.

Infection Control Deficiencies

Corrected Aug 31, 2025
November 20, 2024Health1 deficiency
0657DMinimal harm, Isolated

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Resident Assessment and Care Planning Deficiencies

Corrected Dec 11, 2024
September 25, 2024Health1 deficiency
0684DMinimal harm, Isolated

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies

Corrected Oct 18, 2024
May 21, 2024Health1 deficiency
0684DMinimal harm, Isolated

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies

Corrected Jun 20, 2024
April 9, 2024Health9 deficiencies
0609DMinimal harm, Isolated

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected May 8, 2024
0658DMinimal harm, Isolated

Ensure services provided by the nursing facility meet professional standards of quality.

Resident Assessment and Care Planning Deficiencies

Corrected May 7, 2024
0686DMinimal harm, Isolated

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Quality of Life and Care Deficiencies

Corrected Apr 30, 2024
0755DMinimal harm, Isolated

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Pharmacy Service Deficiencies

Corrected May 7, 2024
0758DMinimal harm, Isolated

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Pharmacy Service Deficiencies

Corrected Apr 30, 2024
0812EMinimal harm, Pattern

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies

Corrected Apr 29, 2024
0880DMinimal harm, Isolated

Provide and implement an infection prevention and control program.

Infection Control Deficiencies

Corrected Apr 30, 2024
0883DMinimal harm, Isolated

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Infection Control Deficiencies

Corrected May 3, 2024
0700FMinimal harm, Widespread

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Quality of Life and Care Deficiencies

Corrected Apr 29, 2024
January 26, 2024Health3 deficiencies
0755DMinimal harm, Isolated

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Pharmacy Service Deficiencies

Corrected Feb 25, 2024
0760DMinimal harm, Isolated

Ensure that residents are free from significant medication errors.

Pharmacy Service Deficiencies

Corrected Feb 25, 2024
0761DMinimal harm, Isolated

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies

Corrected Feb 25, 2024
March 10, 2023Health13 deficiencies
0726DMinimal harm, Isolated

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Nursing and Physician Services Deficiencies

Corrected Apr 9, 2023
0554DMinimal harm, Isolated

Allow residents to self-administer drugs if determined clinically appropriate.

Resident Rights Deficiencies

Corrected Apr 9, 2023
0578EMinimal harm, Pattern

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Resident Rights Deficiencies

Corrected Apr 9, 2023
0655DMinimal harm, Isolated

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Resident Assessment and Care Planning Deficiencies

Corrected Apr 9, 2023
0658DMinimal harm, Isolated

Ensure services provided by the nursing facility meet professional standards of quality.

Resident Assessment and Care Planning Deficiencies

Corrected Apr 9, 2023
0755EMinimal harm, Pattern

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Pharmacy Service Deficiencies

Corrected Apr 9, 2023
0758DMinimal harm, Isolated

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Pharmacy Service Deficiencies

Corrected Apr 9, 2023
0759DMinimal harm, Isolated

Ensure medication error rates are not 5 percent or greater.

Pharmacy Service Deficiencies

Corrected Apr 9, 2023
0761DMinimal harm, Isolated

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies

Corrected Apr 9, 2023
0812EMinimal harm, Pattern

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies

Corrected Apr 9, 2023
0880EMinimal harm, Pattern

Provide and implement an infection prevention and control program.

Infection Control Deficiencies

Corrected Apr 9, 2023
0623EMinimal harm, Pattern

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Resident Rights Deficiencies

Corrected Apr 9, 2023
0656DMinimal harm, Isolated

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies

Corrected Apr 9, 2023

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Frequently Asked Questions

What is the CareGrader rating for THE TERRACES AT LOS ALTOS HEALTH FACILITY?

THE TERRACES AT LOS ALTOS HEALTH FACILITY in LOS ALTOS, California has a CareGrader grade of B (Good), with a composite score of 86.3 out of 100. This grade is based on health inspections, staffing levels, quality measures, and penalty history from official CMS government data.

What is the CMS star rating for THE TERRACES AT LOS ALTOS HEALTH FACILITY?

THE TERRACES AT LOS ALTOS HEALTH FACILITY has an overall CMS star rating of 4 out of 5, a health inspection rating of 3/5, and a staffing rating of 4/5. CareGrader combines this with additional data to calculate an A-F grade.

How many health deficiencies does THE TERRACES AT LOS ALTOS HEALTH FACILITY have?

THE TERRACES AT LOS ALTOS HEALTH FACILITY has 39 health deficiencies on record from CMS health inspection surveys. Deficiencies are rated from A (minimal harm potential) to L (immediate jeopardy, widespread). View the full inspection timeline above for details on each deficiency.

How many beds does THE TERRACES AT LOS ALTOS HEALTH FACILITY have?

THE TERRACES AT LOS ALTOS HEALTH FACILITY has 30 certified beds with approximately 26 current residents (87% occupancy). The facility is located at 373 PINE LANE, LOS ALTOS, California 94022. It is a non profit - corporation facility.

Data Disclaimer

Inspection data, staffing levels, and star ratings are sourced from CMS Medicare Nursing Home Compare and are largely self-reported by facilities. A 2019 GAO study found that 43% of facilities under-reported falls. CareGrader provides this data for informational purposes only and is not affiliated with CMS or Medicare. Always visit facilities in person before making a decision.