C78

MERCY RETIREMENT & CARE CENTER

Grade C 78/100 composite score

Non profit - Corporation

CMS Star Ratings

Overall
3/5
Health Insp.
3/5
Quality
4/5
Staffing
3/5
RN Staffing
Not rated

Certified Beds

59

Ownership

Non profit - Corporation

Total Fines

$47,447

Last Survey

N/A

3431 FOOTHILL BLVD., OAKLAND, CA 94601
5105348540

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Staffing Hours & Turnover

Hours per Resident per Day (PBJ)

RN
0.76h
LPN
1.21h
CNA
3.52h
Total
5.49h
Facility
State Average

Turnover Rates

RN Turnover
N/A
Total Nurse Turnover
N/A
Admin Turnover
N/A

Ownership

ELDER CARE ALLIANCE

Organization5% OR GREATER DIRECT OWNERSHIP INTERESTSince Jan 1985

100%

JOGLEKAR, RAHUL

IndividualCORPORATE DIRECTORSince May 2009

KATZMANN, LYNN

IndividualCORPORATE DIRECTORSince Dec 2012

MCGRATH, GERALDINE

IndividualCORPORATE DIRECTORSince Dec 2020

MEGINNESS, NOREEN

IndividualCORPORATE DIRECTORSince Jun 2011

TELLEEN, MICHAEL

IndividualCORPORATE DIRECTORSince Dec 2008

WHELAN, CHRISTINE

IndividualCORPORATE DIRECTORSince Dec 2011

BALLEY, MARJORIE

IndividualCORPORATE OFFICERSince Nov 2013

EVITTS, ROBIN

IndividualCORPORATE OFFICERSince May 2019

IVERSON, ADRIENE

IndividualCORPORATE OFFICERSince Apr 2015

BENHAM-DWYER, RAELYNNE

IndividualW-2 MANAGING EMPLOYEESince Aug 2022

FOREMAN, NICOLE

IndividualW-2 MANAGING EMPLOYEESince Sep 2019

KRUEGER, MARK

IndividualW-2 MANAGING EMPLOYEESince Nov 2016

LYONS, BLAINE

IndividualW-2 MANAGING EMPLOYEESince May 2017

Penalties & Fines (2)

$47,447total fines
DateTypeDescriptionAmount
Sep 27, 2024Fine$16,675
Jun 9, 2023Fine$30,772

Health Inspection Deficiencies (28)

September 23, 2025Health1 deficiency
0658DMinimal harm, Isolated

Ensure services provided by the nursing facility meet professional standards of quality.

Resident Assessment and Care Planning Deficiencies

Corrected Sep 26, 2025
August 26, 2025Health1 deficiency
0835DMinimal harm, Isolated

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Administration Deficiencies

Corrected Sep 26, 2025
April 24, 2025Health2 deficiencies
0607DMinimal harm, Isolated

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected May 24, 2025
0609DMinimal harm, Isolated

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected May 24, 2025
February 13, 2025Health8 deficiencies
0561DMinimal harm, Isolated

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Resident Rights Deficiencies

Corrected Mar 18, 2025
0684DMinimal harm, Isolated

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies

Corrected Mar 18, 2025
0755DMinimal harm, Isolated

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Pharmacy Service Deficiencies

Corrected Mar 18, 2025
0756DMinimal harm, Isolated

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Pharmacy Service Deficiencies

Corrected Mar 18, 2025
0759DMinimal harm, Isolated

Ensure medication error rates are not 5 percent or greater.

Pharmacy Service Deficiencies

Corrected Mar 18, 2025
0761DMinimal harm, Isolated

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies

Corrected Mar 18, 2025
0812EMinimal harm, Pattern

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies

Corrected Mar 18, 2025
0880EMinimal harm, Pattern

Provide and implement an infection prevention and control program.

Infection Control Deficiencies

Corrected Mar 18, 2025
September 27, 2024Health1 deficiency1 severe
0684GActual harm, Isolated

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies

Corrected Oct 25, 2024
October 3, 2023Health1 deficiency
0626EMinimal harm, Pattern

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

Resident Rights Deficiencies

Corrected Oct 4, 2023
June 9, 2023Health9 deficiencies2 severe
0584EMinimal harm, Pattern

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Resident Rights Deficiencies

Corrected Jul 21, 2023
0638EMinimal harm, Pattern

Assure that each resident’s assessment is updated at least once every 3 months.

Resident Assessment and Care Planning Deficiencies

Corrected Jul 21, 2023
0684DMinimal harm, Isolated

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies

Corrected Jul 21, 2023
0689GActual harm, Isolated

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies

Corrected Jul 21, 2023
0692GActual harm, Isolated

Provide enough food/fluids to maintain a resident's health.

Quality of Life and Care Deficiencies

Corrected Jul 21, 2023
0761DMinimal harm, Isolated

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies

Corrected Jul 21, 2023
0812FMinimal harm, Widespread

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies

Corrected Jul 21, 2023
0851CNo harm, Widespread

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Administration Deficiencies

Corrected Jul 21, 2023
0880EMinimal harm, Pattern

Provide and implement an infection prevention and control program.

Infection Control Deficiencies

Corrected Jul 21, 2023
February 6, 2020Health5 deficiencies
0656DMinimal harm, Isolated

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies

Corrected Mar 4, 2020
0676DMinimal harm, Isolated

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Quality of Life and Care Deficiencies

Corrected Mar 4, 2020
0692DMinimal harm, Isolated

Provide enough food/fluids to maintain a resident's health.

Quality of Life and Care Deficiencies

Corrected Mar 4, 2020
0812EMinimal harm, Pattern

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies

Corrected Mar 4, 2020
0880EMinimal harm, Pattern

Provide and implement an infection prevention and control program.

Infection Control Deficiencies

Corrected Mar 4, 2020

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Frequently Asked Questions

What is the CareGrader rating for MERCY RETIREMENT & CARE CENTER?

MERCY RETIREMENT & CARE CENTER in OAKLAND, California has a CareGrader grade of C (Average), with a composite score of 77.5 out of 100. This grade is based on health inspections, staffing levels, quality measures, and penalty history from official CMS government data.

What is the CMS star rating for MERCY RETIREMENT & CARE CENTER?

MERCY RETIREMENT & CARE CENTER has an overall CMS star rating of 3 out of 5, a health inspection rating of 3/5, and a staffing rating of 3/5. CareGrader combines this with additional data to calculate an A-F grade.

How many health deficiencies does MERCY RETIREMENT & CARE CENTER have?

MERCY RETIREMENT & CARE CENTER has 28 health deficiencies on record from CMS health inspection surveys. Deficiencies are rated from A (minimal harm potential) to L (immediate jeopardy, widespread). View the full inspection timeline above for details on each deficiency.

Has MERCY RETIREMENT & CARE CENTER been fined?

Yes. MERCY RETIREMENT & CARE CENTER has $47,447 in total fines from CMS enforcement actions across 2 penalties.

How many beds does MERCY RETIREMENT & CARE CENTER have?

MERCY RETIREMENT & CARE CENTER has 59 certified beds with approximately 49 current residents (83% occupancy). The facility is located at 3431 FOOTHILL BLVD., OAKLAND, California 94601. It is a non profit - corporation facility.

Data Disclaimer

Inspection data, staffing levels, and star ratings are sourced from CMS Medicare Nursing Home Compare and are largely self-reported by facilities. A 2019 GAO study found that 43% of facilities under-reported falls. CareGrader provides this data for informational purposes only and is not affiliated with CMS or Medicare. Always visit facilities in person before making a decision.