C78

ENCORE AT WEST MEADOW

Grade C 78/100 composite score

For profit - Corporation

CMS Star Ratings

Overall
4/5
Health Insp.
2/5
Quality
5/5
Staffing
5/5
RN Staffing
Not rated

Certified Beds

110

Ownership

For profit - Corporation

Total Fines

$16,448

Last Survey

N/A

255 POSSUM PARK ROAD, NEWARK, DE 19711
3023660160

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Staffing Hours & Turnover

Hours per Resident per Day (PBJ)

RN
0.97h
LPN
1.20h
CNA
2.43h
Total
4.61h
Facility
State Average

Turnover Rates

RN Turnover
N/A
Total Nurse Turnover
N/A
Admin Turnover
N/A

Ownership

SNH PROJ LINCOLN TRS LLC

Organization5% OR GREATER DIRECT OWNERSHIP INTERESTSince Jan 2020

100%

BLACKROCK INC

Organization5% OR GREATER INDIRECT OWNERSHIP INTERESTSince Mar 2022

DIVERSIFIED HEALTHCARE TRUST

Organization5% OR GREATER INDIRECT OWNERSHIP INTERESTSince Jan 2020

SNH TRS LICENSEE HOLDCO LLC

Organization5% OR GREATER INDIRECT OWNERSHIP INTERESTSince Jan 2020

SNH TRS, INC.

Organization5% OR GREATER INDIRECT OWNERSHIP INTERESTSince Jan 2020

STATE STREET CORPORATION

Organization5% OR GREATER INDIRECT OWNERSHIP INTERESTSince Mar 2022

VANGUARD GROUP INC

Organization5% OR GREATER INDIRECT OWNERSHIP INTERESTSince Mar 2022

LIFE CARE SERVICES LLC

OrganizationOPERATIONAL/MANAGERIAL CONTROLSince Nov 2021

BROWN, KRISTOPHER

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Apr 2023

OSUNDINA, FLORAIN

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Nov 2021

ANDERSON, JACQUELYN

IndividualCORPORATE OFFICERSince Jan 2024

BILOTTO, CHRISTOPHER

IndividualCORPORATE OFFICERSince Jan 2024

BROWN, MATTHEW

IndividualCORPORATE OFFICERSince Jan 2024

CLARK, JENNIFER

IndividualCORPORATE OFFICERSince Jan 2020

BRUS, ROBERT

IndividualCONTRACTED MANAGING EMPLOYEESince Feb 2024

Penalties & Fines (1)

$16,448total fines
DateTypeDescriptionAmount
Aug 28, 2024Fine$16,448

Health Inspection Deficiencies (39)

October 29, 2025Health3 deficiencies1 severe
0755DMinimal harm, Isolated

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Pharmacy Service Deficiencies

Corrected Nov 28, 2025
0760GActual harm, Isolated

Ensure that residents are free from significant medication errors.

Pharmacy Service Deficiencies

Corrected Aug 8, 2025
0658EMinimal harm, Pattern

Ensure services provided by the nursing facility meet professional standards of quality.

Resident Assessment and Care Planning Deficiencies

Corrected Nov 28, 2025
November 26, 2024Health12 deficiencies
0625DMinimal harm, Isolated

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Resident Rights Deficiencies

Corrected Jan 23, 2025
0657DMinimal harm, Isolated

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Resident Assessment and Care Planning Deficiencies

Corrected Jan 23, 2025
0684DMinimal harm, Isolated

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies

Corrected Jan 23, 2025
0689DMinimal harm, Isolated

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies

Corrected Jan 23, 2025
0695DMinimal harm, Isolated

Provide safe and appropriate respiratory care for a resident when needed.

Quality of Life and Care Deficiencies

Corrected Jan 23, 2025
0758DMinimal harm, Isolated

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Pharmacy Service Deficiencies

Corrected Jan 23, 2025
0761DMinimal harm, Isolated

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies

Corrected Jan 23, 2025
0553DMinimal harm, Isolated

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

Resident Rights Deficiencies

Corrected Jan 23, 2025
0583DMinimal harm, Isolated

Keep residents' personal and medical records private and confidential.

Resident Rights Deficiencies

Corrected Jan 23, 2025
0641DMinimal harm, Isolated

Ensure each resident receives an accurate assessment.

Resident Assessment and Care Planning Deficiencies

Corrected Jan 23, 2025
0690DMinimal harm, Isolated

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Quality of Life and Care Deficiencies

Corrected Jan 23, 2025
0812FMinimal harm, Widespread

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies

Corrected Jan 23, 2025
August 28, 2024Health5 deficiencies1 severe
0610DMinimal harm, Isolated

Respond appropriately to all alleged violations.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected Oct 7, 2024
0689JImmediate jeopardy, Isolated

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies

Corrected Oct 7, 2024
0609EMinimal harm, Pattern

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected Oct 7, 2024
0944BNo harm, Pattern

Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

Administration Deficiencies

Corrected Oct 7, 2024
0949EMinimal harm, Pattern

Provide behavior health training consistent with the requirements and as determined by a facility assessment.

Administration Deficiencies

Corrected Oct 7, 2024
October 19, 2023Health9 deficiencies
0812FMinimal harm, Widespread

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies

Corrected Dec 6, 2023
0686DMinimal harm, Isolated

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Quality of Life and Care Deficiencies

Corrected Dec 6, 2023
0757DMinimal harm, Isolated

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Pharmacy Service Deficiencies

Corrected Dec 6, 2023
0760DMinimal harm, Isolated

Ensure that residents are free from significant medication errors.

Pharmacy Service Deficiencies

Corrected Dec 6, 2023
0580DMinimal harm, Isolated

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Resident Rights Deficiencies

Corrected Dec 6, 2023
0688DMinimal harm, Isolated

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Quality of Life and Care Deficiencies

Corrected Dec 6, 2023
0695DMinimal harm, Isolated

Provide safe and appropriate respiratory care for a resident when needed.

Quality of Life and Care Deficiencies

Corrected Dec 6, 2023
0728DMinimal harm, Isolated

Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

Nursing and Physician Services Deficiencies

Corrected Dec 6, 2023
0730DMinimal harm, Isolated

Observe each nurse aide's job performance and give regular training.

Nursing and Physician Services Deficiencies

Corrected Dec 6, 2023
April 14, 2023Health2 deficiencies
0609DMinimal harm, Isolated

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected May 26, 2023
0607EMinimal harm, Pattern

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected May 26, 2023
March 31, 2021Health8 deficiencies
0585EMinimal harm, Pattern

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Resident Rights Deficiencies

Corrected May 28, 2021
0688DMinimal harm, Isolated

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Quality of Life and Care Deficiencies

Corrected May 28, 2021
0880EMinimal harm, Pattern

Provide and implement an infection prevention and control program.

Infection Control Deficiencies

Corrected May 28, 2021
0868FMinimal harm, Widespread

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

Administration Deficiencies

Corrected May 28, 2021
0558DMinimal harm, Isolated

Reasonably accommodate the needs and preferences of each resident.

Resident Rights Deficiencies

Corrected May 28, 2021
0574EMinimal harm, Pattern

The resident has the right to receive notices in a format and a language he or she understands.

Resident Rights Deficiencies

Corrected May 28, 2021
0577EMinimal harm, Pattern

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Resident Rights Deficiencies

Corrected May 28, 2021
0641DMinimal harm, Isolated

Ensure each resident receives an accurate assessment.

Resident Assessment and Care Planning Deficiencies

Corrected May 28, 2021

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Frequently Asked Questions

What is the CareGrader rating for ENCORE AT WEST MEADOW?

ENCORE AT WEST MEADOW in NEWARK, Delaware has a CareGrader grade of C (Average), with a composite score of 77.8 out of 100. This grade is based on health inspections, staffing levels, quality measures, and penalty history from official CMS government data.

What is the CMS star rating for ENCORE AT WEST MEADOW?

ENCORE AT WEST MEADOW has an overall CMS star rating of 4 out of 5, a health inspection rating of 2/5, and a staffing rating of 5/5. CareGrader combines this with additional data to calculate an A-F grade.

How many health deficiencies does ENCORE AT WEST MEADOW have?

ENCORE AT WEST MEADOW has 39 health deficiencies on record from CMS health inspection surveys. Deficiencies are rated from A (minimal harm potential) to L (immediate jeopardy, widespread). View the full inspection timeline above for details on each deficiency.

Has ENCORE AT WEST MEADOW been fined?

Yes. ENCORE AT WEST MEADOW has $16,448 in total fines from CMS enforcement actions across 1 penalty.

How many beds does ENCORE AT WEST MEADOW have?

ENCORE AT WEST MEADOW has 110 certified beds with approximately 88 current residents (80% occupancy). The facility is located at 255 POSSUM PARK ROAD, NEWARK, Delaware 19711. It is a for profit - corporation facility.

Data Disclaimer

Inspection data, staffing levels, and star ratings are sourced from CMS Medicare Nursing Home Compare and are largely self-reported by facilities. A 2019 GAO study found that 43% of facilities under-reported falls. CareGrader provides this data for informational purposes only and is not affiliated with CMS or Medicare. Always visit facilities in person before making a decision.