ENCORE AT WINDSOR HILLS
Grade A — 90/100 composite score
CMS Star Ratings
Certified Beds
46
Ownership
For profit - Corporation
Total Fines
$19,837
Last Survey
N/A
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Staffing Hours & Turnover
Hours per Resident per Day (PBJ)
Turnover Rates
Ownership
SNH PROJ LINCOLN TRS LLC
100%
BLACKROCK INC
DIVERSIFIED HEALTHCARE TRUST
SNH TRS LICENSEE HOLDCO LLC
SNH TRS, INC.
STATE STREET CORPORATION
VANGUARD GROUP INC
LIFE CARE SERVICES LLC
JOHNSON, LESLIE
ANDERSON, JACQUELYN
BILOTTO, CHRISTOPHER
BROWN, MATTHEW
CLARK, JENNIFER
BELLES, JANET
Penalties & Fines (2)
| Date | Type | Description | Amount |
|---|---|---|---|
| Feb 26, 2024 | Fine | — | $13,544 |
| May 30, 2023 | Fine | — | $6,293 |
Health Inspection Deficiencies (19)
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Nursing and Physician Services Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies
Ensure staff are vaccinated for COVID-19
Infection Control Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
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Frequently Asked Questions
What is the CareGrader rating for ENCORE AT WINDSOR HILLS?
ENCORE AT WINDSOR HILLS in WILMINGTON, Delaware has a CareGrader grade of A (Excellent), with a composite score of 90 out of 100. This grade is based on health inspections, staffing levels, quality measures, and penalty history from official CMS government data.
What is the CMS star rating for ENCORE AT WINDSOR HILLS?
ENCORE AT WINDSOR HILLS has an overall CMS star rating of 5 out of 5, a health inspection rating of 4/5, and a staffing rating of 5/5. CareGrader combines this with additional data to calculate an A-F grade.
How many health deficiencies does ENCORE AT WINDSOR HILLS have?
ENCORE AT WINDSOR HILLS has 19 health deficiencies on record from CMS health inspection surveys. Deficiencies are rated from A (minimal harm potential) to L (immediate jeopardy, widespread). View the full inspection timeline above for details on each deficiency.
Has ENCORE AT WINDSOR HILLS been fined?
Yes. ENCORE AT WINDSOR HILLS has $19,837 in total fines from CMS enforcement actions across 2 penalties.
How many beds does ENCORE AT WINDSOR HILLS have?
ENCORE AT WINDSOR HILLS has 46 certified beds with approximately 43 current residents (93% occupancy). The facility is located at 1212 FOULK ROAD, WILMINGTON, Delaware 19803. It is a for profit - corporation facility.
Data Disclaimer
Inspection data, staffing levels, and star ratings are sourced from CMS Medicare Nursing Home Compare and are largely self-reported by facilities. A 2019 GAO study found that 43% of facilities under-reported falls. CareGrader provides this data for informational purposes only and is not affiliated with CMS or Medicare. Always visit facilities in person before making a decision.