B88

Holland Home - Raybrook Manor

Grade B 88/100 composite score

Non profit - Corporation

CMS Star Ratings

Overall
5/5
Health Insp.
3/5
Quality
5/5
Staffing
5/5
RN Staffing
Not rated

Certified Beds

101

Ownership

Non profit - Corporation

Total Fines

None

Last Survey

N/A

2121 Raybrook SE, Grand Rapids, MI 49546
6162355702

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Staffing Hours & Turnover

Hours per Resident per Day (PBJ)

RN
0.97h
LPN
0.81h
CNA
3.19h
Total
4.97h
Facility
State Average

Turnover Rates

RN Turnover
N/A
Total Nurse Turnover
N/A
Admin Turnover
N/A

Ownership

CHRISTIAN LIVING SERVICES

OrganizationOPERATIONAL/MANAGERIAL CONTROLSince Jan 2009

FARR, PAUL

IndividualCORPORATE DIRECTORSince Jul 2011

HIDALGO, CARLOS

IndividualCORPORATE DIRECTORSince Jul 2022

JOHNSON, MARK

IndividualCORPORATE DIRECTORSince Jul 2021

KNIBBE, DAVID

IndividualCORPORATE DIRECTORSince Dec 2016

MALBURG, GARY

IndividualCORPORATE DIRECTORSince Jul 2012

NAGELKERK, JEAN

IndividualCORPORATE DIRECTORSince Jul 2015

SANCHEZ, NELSON

IndividualCORPORATE DIRECTORSince Jul 2017

SEGOVIA, GILBERT

IndividualCORPORATE DIRECTORSince Jul 2022

SMITH, DAVID

IndividualCORPORATE DIRECTORSince Jul 2022

THOLE, NICK

IndividualCORPORATE DIRECTORSince Dec 2016

URSUL, MARY

IndividualCORPORATE DIRECTORSince Jul 2012

VOGEL-VANDERSON, SUSAN

IndividualCORPORATE DIRECTORSince Jul 2011

VUGTEVEEN, TROY

IndividualCORPORATE DIRECTORSince Jan 2022

WATSON, SAM

IndividualCORPORATE DIRECTORSince Jul 2017

KINDER, ADAM

IndividualCORPORATE OFFICERSince Apr 2021

VUGTEVEEN, TROY

IndividualCORPORATE OFFICERSince Jan 2022

DUEMLER, RONALD

IndividualCONTRACTED MANAGING EMPLOYEESince Jun 2000

MATRO, PHILIP

IndividualW-2 MANAGING EMPLOYEESince Apr 2021

MYERS, TIMOTHY

IndividualW-2 MANAGING EMPLOYEESince Jun 2016

Penalties & Fines (1)

DateTypeDescriptionAmount
Feb 5, 2025Payment Denial

Health Inspection Deficiencies (21)

February 5, 2025Health9 deficiencies1 severe
0550DMinimal harm, Isolated

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Resident Rights Deficiencies

Corrected Mar 11, 2025
0583FMinimal harm, Widespread

Keep residents' personal and medical records private and confidential.

Resident Rights Deficiencies

Corrected Mar 11, 2025
0585DMinimal harm, Isolated

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Resident Rights Deficiencies

Corrected Mar 11, 2025
0609DMinimal harm, Isolated

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected Mar 11, 2025
0657DMinimal harm, Isolated

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Resident Assessment and Care Planning Deficiencies

Corrected Mar 11, 2025
0689GActual harm, Isolated

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies

Corrected Mar 11, 2025
0810DMinimal harm, Isolated

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Nutrition and Dietary Deficiencies

Corrected Mar 11, 2025
0812FMinimal harm, Widespread

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies

Corrected Mar 11, 2025
0880DMinimal harm, Isolated

Provide and implement an infection prevention and control program.

Infection Control Deficiencies

Corrected Mar 11, 2025
January 26, 2024Health6 deficiencies
0644DMinimal harm, Isolated

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Resident Assessment and Care Planning Deficiencies

Corrected Feb 27, 2024
0658DMinimal harm, Isolated

Ensure services provided by the nursing facility meet professional standards of quality.

Resident Assessment and Care Planning Deficiencies

Corrected Feb 27, 2024
0726BNo harm, Pattern

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Nursing and Physician Services Deficiencies

Corrected Feb 27, 2024
0761DMinimal harm, Isolated

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies

Corrected Feb 27, 2024
0883DMinimal harm, Isolated

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Infection Control Deficiencies

Corrected Feb 27, 2024
0600DMinimal harm, Isolated

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected Jan 2, 2024
November 29, 2023Health3 deficiencies
0610EMinimal harm, Pattern

Respond appropriately to all alleged violations.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected Jan 2, 2024
0684DMinimal harm, Isolated

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies

Corrected Jan 18, 2024
0689EMinimal harm, Pattern

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies

Corrected Jan 2, 2024
January 11, 2023Health3 deficiencies
0689EMinimal harm, Pattern

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies

Corrected Feb 15, 2023
0812FMinimal harm, Widespread

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies

Corrected Feb 15, 2023
0813DMinimal harm, Isolated

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

Nutrition and Dietary Deficiencies

Corrected Feb 15, 2023

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Frequently Asked Questions

What is the CareGrader rating for Holland Home - Raybrook Manor?

Holland Home - Raybrook Manor in Grand Rapids, Michigan has a CareGrader grade of B (Good), with a composite score of 88 out of 100. This grade is based on health inspections, staffing levels, quality measures, and penalty history from official CMS government data.

What is the CMS star rating for Holland Home - Raybrook Manor?

Holland Home - Raybrook Manor has an overall CMS star rating of 5 out of 5, a health inspection rating of 3/5, and a staffing rating of 5/5. CareGrader combines this with additional data to calculate an A-F grade.

How many health deficiencies does Holland Home - Raybrook Manor have?

Holland Home - Raybrook Manor has 21 health deficiencies on record from CMS health inspection surveys. Deficiencies are rated from A (minimal harm potential) to L (immediate jeopardy, widespread). View the full inspection timeline above for details on each deficiency.

How many beds does Holland Home - Raybrook Manor have?

Holland Home - Raybrook Manor has 101 certified beds with approximately 88 current residents (87% occupancy). The facility is located at 2121 Raybrook SE, Grand Rapids, Michigan 49546. It is a non profit - corporation facility.

Data Disclaimer

Inspection data, staffing levels, and star ratings are sourced from CMS Medicare Nursing Home Compare and are largely self-reported by facilities. A 2019 GAO study found that 43% of facilities under-reported falls. CareGrader provides this data for informational purposes only and is not affiliated with CMS or Medicare. Always visit facilities in person before making a decision.