B87

Heartwood

Grade B 87/100 composite score

Non profit - Corporation

CMS Star Ratings

Overall
4/5
Health Insp.
4/5
Quality
4/5
Staffing
4/5
RN Staffing
Not rated

Certified Beds

54

Ownership

Non profit - Corporation

Total Fines

None

Last Survey

N/A

503 HEARTWOOD DRIVE, CROSBY, MN 56441
2185467000

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Staffing Hours & Turnover

Hours per Resident per Day (PBJ)

RN
1.57h
LPN
0.39h
CNA
3.02h
Total
4.99h
Facility
State Average

Turnover Rates

RN Turnover
N/A
Total Nurse Turnover
N/A
Admin Turnover
N/A

Ownership

CROSBY SENIOR SERVICES

Organization5% OR GREATER DIRECT OWNERSHIP INTERESTSince Nov 2022

CUYUNA REGIONAL MEDICAL CENTER

Organization5% OR GREATER DIRECT OWNERSHIP INTERESTSince Nov 2022

PRESBYTERIAN HOMES HOUSING AND ASSISTED LIVING, INC.

Organization5% OR GREATER DIRECT OWNERSHIP INTERESTSince Nov 2022

CUYUNA REGIONAL MEDICAL CENTER

OrganizationOPERATIONAL/MANAGERIAL CONTROLSince May 2023

PHS MANAGEMENT, LLC

OrganizationOPERATIONAL/MANAGERIAL CONTROLSince May 2023

PRESBYTERIAN HOMES HOUSING AND ASSISTED LIVING, INC.

OrganizationOPERATIONAL/MANAGERIAL CONTROLSince Jan 2025

BERG, KATIE

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Jan 2025

BLANK, KIMBERLY

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Jan 2025

GRAMS, JENNIFER

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Jan 2025

HART, AMY

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Jan 2025

LARSON, DUANE

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Jan 2025

LINDH, DANIEL

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Jan 2025

MEYER, MARK

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Jan 2025

BERG, KATIE

IndividualCORPORATE DIRECTORSince May 2023

BLANK, KIMBERLY

IndividualCORPORATE DIRECTORSince May 2023

GOODWIN, DAVID

IndividualCORPORATE DIRECTORSince May 2023

HART, AMY

IndividualCORPORATE DIRECTORSince May 2023

LARSON, DUANE

IndividualCORPORATE DIRECTORSince May 2023

LINDH, DANIEL

IndividualCORPORATE DIRECTORSince May 2023

MEYER, MARK

IndividualCORPORATE DIRECTORSince Nov 2022

BERG, KATIE

IndividualCORPORATE OFFICERSince May 2023

HART, AMY

IndividualCORPORATE OFFICERSince May 2023

LINDH, DANIEL

IndividualCORPORATE OFFICERSince May 2023

MEYER, MARK

IndividualCORPORATE OFFICERSince Nov 2022

U.S. BANK

Organization5% OR GREATER SECURITY INTERESTSince May 2023

U.S. BANK

Organization5% OR GREATER MORTGAGE INTERESTSince May 2023

Penalties & Fines

No penalties or fines on record.

Health Inspection Deficiencies (7)

July 23, 2025Health2 deficiencies
0641DMinimal harm, Isolated

Ensure each resident receives an accurate assessment.

Resident Assessment and Care Planning Deficiencies

Corrected Aug 15, 2025
0699DMinimal harm, Isolated

Provide care or services that was trauma informed and/or culturally competent.

Quality of Life and Care Deficiencies

Corrected Aug 15, 2025
August 7, 2024Health4 deficiencies
0684DMinimal harm, Isolated

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies

Corrected Sep 4, 2024
0812EMinimal harm, Pattern

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies

Corrected Sep 4, 2024
0880DMinimal harm, Isolated

Provide and implement an infection prevention and control program.

Infection Control Deficiencies

Corrected Sep 4, 2024
0883DMinimal harm, Isolated

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Infection Control Deficiencies

Corrected Sep 4, 2024
July 19, 2023Health1 deficiency
0883EMinimal harm, Pattern

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Infection Control Deficiencies

Corrected Aug 25, 2023

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Frequently Asked Questions

What is the CareGrader rating for Heartwood?

Heartwood in CROSBY, Minnesota has a CareGrader grade of B (Good), with a composite score of 87.3 out of 100. This grade is based on health inspections, staffing levels, quality measures, and penalty history from official CMS government data.

What is the CMS star rating for Heartwood?

Heartwood has an overall CMS star rating of 4 out of 5, a health inspection rating of 4/5, and a staffing rating of 4/5. CareGrader combines this with additional data to calculate an A-F grade.

How many health deficiencies does Heartwood have?

Heartwood has 7 health deficiencies on record from CMS health inspection surveys. Deficiencies are rated from A (minimal harm potential) to L (immediate jeopardy, widespread). View the full inspection timeline above for details on each deficiency.

How many beds does Heartwood have?

Heartwood has 54 certified beds with approximately 42 current residents (78% occupancy). The facility is located at 503 HEARTWOOD DRIVE, CROSBY, Minnesota 56441. It is a non profit - corporation facility.

Data Disclaimer

Inspection data, staffing levels, and star ratings are sourced from CMS Medicare Nursing Home Compare and are largely self-reported by facilities. A 2019 GAO study found that 43% of facilities under-reported falls. CareGrader provides this data for informational purposes only and is not affiliated with CMS or Medicare. Always visit facilities in person before making a decision.