C72

SUNTERRA SPRINGS SPRINGFIELD

Grade C 72/100 composite score

For profit - Limited Liability company

CMS Star Ratings

Overall
3/5
Health Insp.
3/5
Quality
4/5
Staffing
4/5
RN Staffing
Not rated

Certified Beds

38

Ownership

For profit - Limited Liability company

Total Fines

$70,171

Last Survey

N/A

4935 S NATIONAL AVE, SPRINGFIELD, MO 65810
4177208050

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Staffing Hours & Turnover

Hours per Resident per Day (PBJ)

RN
1.23h
LPN
0.81h
CNA
1.65h
Total
3.69h
Facility
State Average

Turnover Rates

RN Turnover
N/A
Total Nurse Turnover
N/A
Admin Turnover
N/A

Ownership

GATHERUM, JASON

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Apr 2023

KELLOGG, DEATRICE

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Jun 2025

RICHARDSON, EULA

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Mar 2024

STEVENS, GARY

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Apr 2023

Penalties & Fines (14)

$70,171total fines
DateTypeDescriptionAmount
Jun 2, 2025Payment Denial
Oct 10, 2023Fine$4,587
Oct 2, 2023Fine$4,587
Sep 25, 2023Fine$4,587
Sep 18, 2023Fine$4,587
Sep 11, 2023Fine$4,587
Sep 5, 2023Fine$4,587
Aug 28, 2023Fine$4,587
Aug 21, 2023Fine$4,587
Aug 14, 2023Fine$4,235
Aug 7, 2023Fine$3,846
Jul 18, 2023Fine$13,397
Jul 17, 2023Fine$9,527
Jun 26, 2023Fine$2,470

Health Inspection Deficiencies (21)

June 2, 2025Health1 deficiency
0697DMinimal harm, Isolated

Provide safe, appropriate pain management for a resident who requires such services.

Quality of Life and Care Deficiencies

Corrected Jul 11, 2025
March 4, 2025Health1 deficiency
0686DMinimal harm, Isolated

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Quality of Life and Care Deficiencies

Corrected Apr 18, 2025
August 5, 2024Health2 deficiencies
0609DMinimal harm, Isolated

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected Sep 19, 2024
0686DMinimal harm, Isolated

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Quality of Life and Care Deficiencies

Corrected Sep 19, 2024
November 9, 2023Health8 deficiencies
0554DMinimal harm, Isolated

Allow residents to self-administer drugs if determined clinically appropriate.

Resident Rights Deficiencies

Corrected Dec 21, 2023
0641DMinimal harm, Isolated

Ensure each resident receives an accurate assessment.

Resident Assessment and Care Planning Deficiencies

Corrected Dec 21, 2023
0678EMinimal harm, Pattern

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Quality of Life and Care Deficiencies

Corrected Dec 21, 2023
0759DMinimal harm, Isolated

Ensure medication error rates are not 5 percent or greater.

Pharmacy Service Deficiencies

Corrected Dec 21, 2023
0760DMinimal harm, Isolated

Ensure that residents are free from significant medication errors.

Pharmacy Service Deficiencies

Corrected Dec 21, 2023
0812FMinimal harm, Widespread

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies

Corrected Dec 21, 2023
0842DMinimal harm, Isolated

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Resident Assessment and Care Planning Deficiencies

Corrected Dec 21, 2023
0880DMinimal harm, Isolated

Provide and implement an infection prevention and control program.

Infection Control Deficiencies

Corrected Dec 21, 2023
September 12, 2023Health2 deficiencies
0602DMinimal harm, Isolated

Protect each resident from the wrongful use of the resident's belongings or money.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected Oct 11, 2023
0658DMinimal harm, Isolated

Ensure services provided by the nursing facility meet professional standards of quality.

Resident Assessment and Care Planning Deficiencies

Corrected Oct 11, 2023
July 18, 2023Health2 deficiencies1 severe
0658DMinimal harm, Isolated

Ensure services provided by the nursing facility meet professional standards of quality.

Resident Assessment and Care Planning Deficiencies

Corrected Aug 3, 2023
0760JImmediate jeopardy, Isolated

Ensure that residents are free from significant medication errors.

Pharmacy Service Deficiencies

Corrected Jul 14, 2023
July 29, 2021Health3 deficiencies
0804EMinimal harm, Pattern

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Nutrition and Dietary Deficiencies

Corrected Oct 20, 2021
0806DMinimal harm, Isolated

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Nutrition and Dietary Deficiencies

Corrected Oct 20, 2021
0880EMinimal harm, Pattern

Provide and implement an infection prevention and control program.

Infection Control Deficiencies

Corrected Oct 20, 2021
July 18, 2019Health2 deficiencies
0657DMinimal harm, Isolated

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Resident Assessment and Care Planning Deficiencies

Corrected Aug 16, 2019
0758DMinimal harm, Isolated

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Pharmacy Service Deficiencies

Corrected Aug 16, 2019

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Frequently Asked Questions

What is the CareGrader rating for SUNTERRA SPRINGS SPRINGFIELD?

SUNTERRA SPRINGS SPRINGFIELD in SPRINGFIELD, Missouri has a CareGrader grade of C (Average), with a composite score of 71.8 out of 100. This grade is based on health inspections, staffing levels, quality measures, and penalty history from official CMS government data.

What is the CMS star rating for SUNTERRA SPRINGS SPRINGFIELD?

SUNTERRA SPRINGS SPRINGFIELD has an overall CMS star rating of 3 out of 5, a health inspection rating of 3/5, and a staffing rating of 4/5. CareGrader combines this with additional data to calculate an A-F grade.

How many health deficiencies does SUNTERRA SPRINGS SPRINGFIELD have?

SUNTERRA SPRINGS SPRINGFIELD has 21 health deficiencies on record from CMS health inspection surveys. Deficiencies are rated from A (minimal harm potential) to L (immediate jeopardy, widespread). View the full inspection timeline above for details on each deficiency.

Has SUNTERRA SPRINGS SPRINGFIELD been fined?

Yes. SUNTERRA SPRINGS SPRINGFIELD has $70,171 in total fines from CMS enforcement actions across 14 penalties.

How many beds does SUNTERRA SPRINGS SPRINGFIELD have?

SUNTERRA SPRINGS SPRINGFIELD has 38 certified beds with approximately 36 current residents (95% occupancy). The facility is located at 4935 S NATIONAL AVE, SPRINGFIELD, Missouri 65810. It is a for profit - limited liability company facility.

Data Disclaimer

Inspection data, staffing levels, and star ratings are sourced from CMS Medicare Nursing Home Compare and are largely self-reported by facilities. A 2019 GAO study found that 43% of facilities under-reported falls. CareGrader provides this data for informational purposes only and is not affiliated with CMS or Medicare. Always visit facilities in person before making a decision.