B85

COVENANT LIVING OF KEENE

Grade B 85/100 composite score

Non profit - Corporation

CMS Star Ratings

Overall
5/5
Health Insp.
4/5
Quality
2/5
Staffing
5/5
RN Staffing
Not rated

Certified Beds

20

Ownership

Non profit - Corporation

Total Fines

None

Last Survey

N/A

100 WYMAN RD, KEENE, NH 03431
6033523235

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Staffing Hours & Turnover

Hours per Resident per Day (PBJ)

RN
1.87h
LPN
0.89h
CNA
2.52h
Total
5.29h
Facility
State Average

Turnover Rates

RN Turnover
N/A
Total Nurse Turnover
N/A
Admin Turnover
N/A

Ownership

COVENANT LIVING COMMUNITIES & SERVICES

OrganizationOPERATIONAL/MANAGERIAL CONTROLSince Feb 2022

CUNLIFFE, TERRI

IndividualOPERATIONAL/MANAGERIAL CONTROLSince May 2015

JUSTIE, JEANNIE

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Sep 2020

BUETTNER, KATHY

IndividualCORPORATE DIRECTORSince Jul 2020

CHRISTENSEN, PAMELA

IndividualCORPORATE DIRECTORSince Jul 2021

HOFFMAN, JANET

IndividualCORPORATE DIRECTORSince Jul 2021

KINCANNON, KURT

IndividualCORPORATE DIRECTORSince Jul 2018

MARTIN, ROBERT

IndividualCORPORATE DIRECTORSince Jul 2018

MEANS, JENNIFER

IndividualCORPORATE DIRECTORSince Jul 2021

PETERSON, LOANN

IndividualCORPORATE DIRECTORSince Jul 2020

REPPE, DIXIE

IndividualCORPORATE DIRECTORSince Jul 2020

SLECHTA, TODD

IndividualCORPORATE DIRECTORSince Jul 2022

VANOVER, ANDREW

IndividualCORPORATE DIRECTORSince Jul 2021

CREANEY, JANET

IndividualCORPORATE OFFICERSince Jul 2020

CUNLIFFE, TERRI

IndividualCORPORATE OFFICERSince May 2015

FLEWELLEN, LORENE

IndividualCORPORATE OFFICERSince Apr 2022

JUSTIE, JEANNIE

IndividualCORPORATE OFFICERSince Sep 2020

MANLOVE, MATT

IndividualCORPORATE OFFICERSince Jul 2020

BURDETT, GREGG

IndividualW-2 MANAGING EMPLOYEESince Sep 2018

CUNLIFFE, TERRI

IndividualW-2 MANAGING EMPLOYEESince May 2015

JUSTIE, JEANNIE

IndividualW-2 MANAGING EMPLOYEESince Sep 2020

MALZAHN, ELIZABETH

IndividualW-2 MANAGING EMPLOYEESince May 2014

PARTIN, KARYN

IndividualW-2 MANAGING EMPLOYEESince Mar 2022

Penalties & Fines

No penalties or fines on record.

Health Inspection Deficiencies (11)

June 25, 2025Health3 deficiencies
0657BNo harm, Pattern

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Resident Assessment and Care Planning Deficiencies

Corrected Jul 11, 2025
0756DMinimal harm, Isolated

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Pharmacy Service Deficiencies

Corrected Jul 9, 2025
0881EMinimal harm, Pattern

Implement a program that monitors antibiotic use.

Infection Control Deficiencies

Corrected Jul 10, 2025
June 11, 2024Health2 deficiencies
0641BNo harm, Pattern

Ensure each resident receives an accurate assessment.

Resident Assessment and Care Planning Deficiencies

Corrected Jun 28, 2024
0758DMinimal harm, Isolated

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Pharmacy Service Deficiencies

Corrected Jun 27, 2024
April 20, 2023Health6 deficiencies
0680EMinimal harm, Pattern

Ensure the activities program is directed by a qualified professional.

Quality of Life and Care Deficiencies

Corrected May 17, 2023
0758DMinimal harm, Isolated

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Pharmacy Service Deficiencies

Corrected Jun 23, 2023
0712EMinimal harm, Pattern

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

Nursing and Physician Services Deficiencies

Corrected May 10, 2023
0607DMinimal harm, Isolated

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected Jun 20, 2023
0761DMinimal harm, Isolated

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies

Corrected May 16, 2023
0946EMinimal harm, Pattern

Provide training in compliance and ethics.

Administration Deficiencies

Corrected May 20, 2023

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Frequently Asked Questions

What is the CareGrader rating for COVENANT LIVING OF KEENE?

COVENANT LIVING OF KEENE in KEENE, New Hampshire has a CareGrader grade of B (Good), with a composite score of 84.8 out of 100. This grade is based on health inspections, staffing levels, quality measures, and penalty history from official CMS government data.

What is the CMS star rating for COVENANT LIVING OF KEENE?

COVENANT LIVING OF KEENE has an overall CMS star rating of 5 out of 5, a health inspection rating of 4/5, and a staffing rating of 5/5. CareGrader combines this with additional data to calculate an A-F grade.

How many health deficiencies does COVENANT LIVING OF KEENE have?

COVENANT LIVING OF KEENE has 11 health deficiencies on record from CMS health inspection surveys. Deficiencies are rated from A (minimal harm potential) to L (immediate jeopardy, widespread). View the full inspection timeline above for details on each deficiency.

How many beds does COVENANT LIVING OF KEENE have?

COVENANT LIVING OF KEENE has 20 certified beds with approximately 19 current residents (95% occupancy). The facility is located at 100 WYMAN RD, KEENE, New Hampshire 03431. It is a non profit - corporation facility.

Data Disclaimer

Inspection data, staffing levels, and star ratings are sourced from CMS Medicare Nursing Home Compare and are largely self-reported by facilities. A 2019 GAO study found that 43% of facilities under-reported falls. CareGrader provides this data for informational purposes only and is not affiliated with CMS or Medicare. Always visit facilities in person before making a decision.