D62

Pavilion Health Center at Brightmore

Grade D 62/100 composite score

For profit - Limited Liability company

CMS Star Ratings

Overall
2/5
Health Insp.
2/5
Quality
2/5
Staffing
3/5
RN Staffing
Not rated

Certified Beds

108

Ownership

For profit - Limited Liability company

Total Fines

$86,450

Last Survey

N/A

10011 Providence Road West, Charlotte, NC 28277
9802458500

Get Pricing & Availability for Pavilion Health Center at Brightmore

Request current pricing, availability, and tour information from Pavilion Health Center at Brightmore in Charlotte, North Carolina.

Staffing Hours & Turnover

Hours per Resident per Day (PBJ)

RN
0.48h
LPN
1.07h
CNA
2.18h
Total
3.73h
Facility
State Average

Turnover Rates

RN Turnover
N/A
Total Nurse Turnover
N/A
Admin Turnover
N/A

Ownership

LONG TERM CARE MANAGEMENT SERVICES LLC

Organization5% OR GREATER DIRECT OWNERSHIP INTERESTSince Mar 2011

100%

MCNEILL, JOHN

Individual5% OR GREATER INDIRECT OWNERSHIP INTERESTSince Jan 2014

50%

MCNEILL, RONALD

Individual5% OR GREATER INDIRECT OWNERSHIP INTERESTSince Jan 2014

50%

LONG TERM CARE MANAGEMENT SERVICES LLC

OrganizationOPERATIONAL/MANAGERIAL CONTROLSince Mar 2011

BORK, MATTHEW

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Jan 2014

CALCUTT, JOESEPH V

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Jan 2014

MCNEILL, JOHN

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Mar 2011

MCNEILL, RONALD

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Mar 2011

PURIFOY, PENNY

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Jan 2014

WILSON, JEFFREY

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Jan 2014

BORK, MATTHEW

IndividualCORPORATE DIRECTORSince Jan 2014

MILLER, ROBERT

IndividualCORPORATE DIRECTORSince Sep 2024

PURIFOY, PENNY

IndividualCORPORATE DIRECTORSince Jan 2014

WILSON, JEFFREY

IndividualCORPORATE DIRECTORSince Jan 2014

CALCUTT, JOESEPH V

IndividualCORPORATE OFFICERSince Jan 2014

KROB, JAMES

IndividualW-2 MANAGING EMPLOYEESince Oct 2018

Penalties & Fines (1)

$86,450total fines
DateTypeDescriptionAmount
Mar 26, 2024Fine$86,450

Health Inspection Deficiencies (30)

July 3, 2025Health6 deficiencies
0605DMinimal harm, Isolated

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected Jul 11, 2025
0641DMinimal harm, Isolated

Ensure each resident receives an accurate assessment.

Resident Assessment and Care Planning Deficiencies

Corrected Jul 11, 2025
0656DMinimal harm, Isolated

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies

Corrected Jul 11, 2025
0657DMinimal harm, Isolated

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Resident Assessment and Care Planning Deficiencies

Corrected Jul 11, 2025
0695DMinimal harm, Isolated

Provide safe and appropriate respiratory care for a resident when needed.

Quality of Life and Care Deficiencies

Corrected Jul 11, 2025
0759DMinimal harm, Isolated

Ensure medication error rates are not 5 percent or greater.

Pharmacy Service Deficiencies

Corrected Jul 11, 2025
March 26, 2024Health19 deficiencies2 severe
0919DMinimal harm, Isolated

Make sure that a working call system is available in each resident's bathroom and bathing area.

Environmental Deficiencies

Corrected Apr 18, 2024
0732CNo harm, Widespread

Post nurse staffing information every day.

Nursing and Physician Services Deficiencies

Corrected Apr 16, 2024
0557DMinimal harm, Isolated

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Resident Rights Deficiencies

Corrected Apr 18, 2024
0584DMinimal harm, Isolated

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Resident Rights Deficiencies

Corrected Apr 18, 2024
0600JImmediate jeopardy, Isolated

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected Apr 18, 2024
0602DMinimal harm, Isolated

Protect each resident from the wrongful use of the resident's belongings or money.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected Jan 6, 2024
0604DMinimal harm, Isolated

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected Apr 18, 2024
0641EMinimal harm, Pattern

Ensure each resident receives an accurate assessment.

Resident Assessment and Care Planning Deficiencies

Corrected Apr 18, 2024
0656DMinimal harm, Isolated

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies

Corrected Apr 18, 2024
0657DMinimal harm, Isolated

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Resident Assessment and Care Planning Deficiencies

Corrected Apr 18, 2024
0658DMinimal harm, Isolated

Ensure services provided by the nursing facility meet professional standards of quality.

Resident Assessment and Care Planning Deficiencies

Corrected Apr 18, 2024
0679EMinimal harm, Pattern

Provide activities to meet all resident's needs.

Quality of Life and Care Deficiencies

Corrected Apr 18, 2024
0684DMinimal harm, Isolated

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies

Corrected Apr 18, 2024
0688DMinimal harm, Isolated

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Quality of Life and Care Deficiencies

Corrected Apr 18, 2024
0692DMinimal harm, Isolated

Provide enough food/fluids to maintain a resident's health.

Quality of Life and Care Deficiencies

Corrected Apr 18, 2024
0760JImmediate jeopardy, Isolated

Ensure that residents are free from significant medication errors.

Pharmacy Service Deficiencies

Corrected Apr 18, 2024
0842DMinimal harm, Isolated

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Resident Assessment and Care Planning Deficiencies

Corrected Apr 18, 2024
0867EMinimal harm, Pattern

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Administration Deficiencies

Corrected Apr 18, 2024
0880EMinimal harm, Pattern

Provide and implement an infection prevention and control program.

Infection Control Deficiencies

Corrected Apr 18, 2024
September 29, 2022Health5 deficiencies3 severe
0550GActual harm, Isolated

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Resident Rights Deficiencies

Corrected Oct 17, 2022
0641BNo harm, Pattern

Ensure each resident receives an accurate assessment.

Resident Assessment and Care Planning Deficiencies

Corrected Oct 17, 2022
0677GActual harm, Isolated

Provide care and assistance to perform activities of daily living for any resident who is unable.

Quality of Life and Care Deficiencies

Corrected Oct 17, 2022
0692GActual harm, Isolated

Provide enough food/fluids to maintain a resident's health.

Quality of Life and Care Deficiencies

Corrected Oct 17, 2022
0880DMinimal harm, Isolated

Provide and implement an infection prevention and control program.

Infection Control Deficiencies

Corrected Oct 17, 2022

Request Information from Pavilion Health Center at Brightmore

Get pricing, schedule a tour, or ask about availability.

Request information from Pavilion Health Center at Brightmore

Frequently Asked Questions

What is the CareGrader rating for Pavilion Health Center at Brightmore?

Pavilion Health Center at Brightmore in Charlotte, North Carolina has a CareGrader grade of D (Below Average), with a composite score of 62.3 out of 100. This grade is based on health inspections, staffing levels, quality measures, and penalty history from official CMS government data.

What is the CMS star rating for Pavilion Health Center at Brightmore?

Pavilion Health Center at Brightmore has an overall CMS star rating of 2 out of 5, a health inspection rating of 2/5, and a staffing rating of 3/5. CareGrader combines this with additional data to calculate an A-F grade.

How many health deficiencies does Pavilion Health Center at Brightmore have?

Pavilion Health Center at Brightmore has 30 health deficiencies on record from CMS health inspection surveys. Deficiencies are rated from A (minimal harm potential) to L (immediate jeopardy, widespread). View the full inspection timeline above for details on each deficiency.

Has Pavilion Health Center at Brightmore been fined?

Yes. Pavilion Health Center at Brightmore has $86,450 in total fines from CMS enforcement actions across 1 penalty.

How many beds does Pavilion Health Center at Brightmore have?

Pavilion Health Center at Brightmore has 108 certified beds with approximately 96 current residents (89% occupancy). The facility is located at 10011 Providence Road West, Charlotte, North Carolina 28277. It is a for profit - limited liability company facility.

Data Disclaimer

Inspection data, staffing levels, and star ratings are sourced from CMS Medicare Nursing Home Compare and are largely self-reported by facilities. A 2019 GAO study found that 43% of facilities under-reported falls. CareGrader provides this data for informational purposes only and is not affiliated with CMS or Medicare. Always visit facilities in person before making a decision.