A92

Willowbrooke Court SC Ctr at Matthews Glen

Grade A 92/100 composite score

Non profit - Corporation

CMS Star Ratings

Overall
5/5
Health Insp.
4/5
Quality
5/5
Staffing
5/5
RN Staffing
Not rated

Certified Beds

15

Ownership

Non profit - Corporation

Total Fines

None

Last Survey

N/A

740 Pavilion View Drive, Matthews, NC 28105
7048456220

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Staffing Hours & Turnover

Hours per Resident per Day (PBJ)

RN
1.17h
LPN
1.20h
CNA
3.14h
Total
5.51h
Facility
State Average

Turnover Rates

RN Turnover
N/A
Total Nurse Turnover
N/A
Admin Turnover
N/A

Ownership

GRANT, GERALD

IndividualCORPORATE OFFICERSince Jun 2005

LAWSON, DANIEL

IndividualCORPORATE OFFICERSince Jan 2025

ACTS RETIREMENT-LIFE COMMUNITIES INC

Organization5% OR GREATER DIRECT OWNERSHIP INTERESTSince Nov 1988

100%

ACTS MANAGEMENT SERVICES, INC.

OrganizationOPERATIONAL/MANAGERIAL CONTROLSince Jan 2012

ACTS RETIREMENT-LIFE COMMUNITIES INC

OrganizationOPERATIONAL/MANAGERIAL CONTROLSince Jan 2012

ACTS RETIREMENT-LIFE COMMUNITIES MANAGEMENT, LLC

OrganizationOPERATIONAL/MANAGERIAL CONTROLSince Dec 2022

AHERN, SUSAN

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Jan 2020

CHRISTIANSEN, KAREN

IndividualOPERATIONAL/MANAGERIAL CONTROLSince May 2010

FOX, GLENN

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Jan 2017

GRANT, GERALD

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Jun 2005

ALLMOND, SUSAN

IndividualCORPORATE DIRECTORSince Jan 2017

BROD, KATHRYN

IndividualCORPORATE DIRECTORSince Feb 2024

CALLAWAY, WARREN

IndividualCORPORATE DIRECTORSince Mar 2022

CHAMBERLAIN, LINDA

IndividualCORPORATE DIRECTORSince Jan 2025

CHRISTIANSEN, KAREN

IndividualCORPORATE DIRECTORSince Jan 2020

DETWEILER, HAROLD

IndividualCORPORATE DIRECTORSince Nov 2009

ESTERHAI, JOHN

IndividualCORPORATE DIRECTORSince May 1996

GERNER, ELRIC

IndividualCORPORATE DIRECTORSince Apr 2009

GLYNN, JAMES

IndividualCORPORATE DIRECTORSince Jan 2023

GRANT, GERALD

IndividualCORPORATE DIRECTORSince May 2017

GREER, JASON

IndividualCORPORATE DIRECTORSince Mar 2022

KELLY, MICHAEL

IndividualCORPORATE DIRECTORSince Feb 2020

LAMMERS, JOHN

IndividualCORPORATE DIRECTORSince Dec 2020

LAWSON, DANIEL

IndividualCORPORATE DIRECTORSince Jun 2019

MASHNER, MARVIN

IndividualCORPORATE DIRECTORSince Jan 1991

MIDDLEBROOKS, DANIEL

IndividualCORPORATE DIRECTORSince Jan 2023

REICHARD, DAWN

IndividualCORPORATE DIRECTORSince Jun 2025

AHERN, SUSAN

IndividualCORPORATE OFFICERSince Jan 2020

ALLMOND, SUSAN

IndividualCORPORATE OFFICERSince Jan 2025

CHRISTIANSEN, KAREN

IndividualCORPORATE OFFICERSince May 2010

FOX, GLENN

IndividualCORPORATE OFFICERSince Jan 2017

GERNER, ELRIC

IndividualCORPORATE OFFICERSince Jan 2010

MASHNER, MARVIN

IndividualCORPORATE OFFICERSince Jan 2025

ACTS RETIREMENT-LIFE COMMUNITIES INC

Organization5% OR GREATER MORTGAGE INTERESTSince Nov 1988

Penalties & Fines

No penalties or fines on record.

Health Inspection Deficiencies (6)

July 8, 2025Health3 deficiencies
0684DMinimal harm, Isolated

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies

Corrected Jul 25, 2025
0732CNo harm, Widespread

Post nurse staffing information every day.

Nursing and Physician Services Deficiencies

Corrected Jul 25, 2025
0812EMinimal harm, Pattern

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies

Corrected Jul 25, 2025
May 30, 2024Health3 deficiencies
0759DMinimal harm, Isolated

Ensure medication error rates are not 5 percent or greater.

Pharmacy Service Deficiencies

Corrected Jun 27, 2024
0761DMinimal harm, Isolated

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies

Corrected Jun 27, 2024
0880DMinimal harm, Isolated

Provide and implement an infection prevention and control program.

Infection Control Deficiencies

Corrected Jun 27, 2024

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Frequently Asked Questions

What is the CareGrader rating for Willowbrooke Court SC Ctr at Matthews Glen?

Willowbrooke Court SC Ctr at Matthews Glen in Matthews, North Carolina has a CareGrader grade of A (Excellent), with a composite score of 92.3 out of 100. This grade is based on health inspections, staffing levels, quality measures, and penalty history from official CMS government data.

What is the CMS star rating for Willowbrooke Court SC Ctr at Matthews Glen?

Willowbrooke Court SC Ctr at Matthews Glen has an overall CMS star rating of 5 out of 5, a health inspection rating of 4/5, and a staffing rating of 5/5. CareGrader combines this with additional data to calculate an A-F grade.

How many health deficiencies does Willowbrooke Court SC Ctr at Matthews Glen have?

Willowbrooke Court SC Ctr at Matthews Glen has 6 health deficiencies on record from CMS health inspection surveys. Deficiencies are rated from A (minimal harm potential) to L (immediate jeopardy, widespread). View the full inspection timeline above for details on each deficiency.

How many beds does Willowbrooke Court SC Ctr at Matthews Glen have?

Willowbrooke Court SC Ctr at Matthews Glen has 15 certified beds with approximately 8 current residents (53% occupancy). The facility is located at 740 Pavilion View Drive, Matthews, North Carolina 28105. It is a non profit - corporation facility.

Data Disclaimer

Inspection data, staffing levels, and star ratings are sourced from CMS Medicare Nursing Home Compare and are largely self-reported by facilities. A 2019 GAO study found that 43% of facilities under-reported falls. CareGrader provides this data for informational purposes only and is not affiliated with CMS or Medicare. Always visit facilities in person before making a decision.