B83

Westwood Hills Nursing and Rehabilitation Center

Grade B 83/100 composite score

For profit - Limited Liability company

CMS Star Ratings

Overall
4/5
Health Insp.
4/5
Quality
4/5
Staffing
3/5
RN Staffing
Not rated

Certified Beds

176

Ownership

For profit - Limited Liability company

Total Fines

$8,648

Last Survey

N/A

1016 Fletcher Street, Wilkesboro, NC 28697
3366679261

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Staffing Hours & Turnover

Hours per Resident per Day (PBJ)

RN
0.84h
LPN
0.39h
CNA
2.21h
Total
3.44h
Facility
State Average

Turnover Rates

RN Turnover
N/A
Total Nurse Turnover
N/A
Admin Turnover
N/A

Ownership

PRINCIPLE IT SERVICES, INC.

Organization5% OR GREATER DIRECT OWNERSHIP INTERESTSince Jan 2011

50%

PRINCIPLE LONG TERM CARE, INC.

Organization5% OR GREATER DIRECT OWNERSHIP INTERESTSince Jan 2011

50%

HILL, RAYMOND

Individual5% OR GREATER INDIRECT OWNERSHIP INTERESTSince Jan 2011

18%

HILL, ROBERT

Individual5% OR GREATER INDIRECT OWNERSHIP INTERESTSince Jan 2011

21%

HILL, STEPHEN

Individual5% OR GREATER INDIRECT OWNERSHIP INTERESTSince Jan 2011

20%

PRINCIPLE LONG TERM CARE, INC.

OrganizationOPERATIONAL/MANAGERIAL CONTROLSince Jan 2011

HILL, ROGER

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Jan 2011

BOICE, GALE

IndividualCORPORATE OFFICERSince Mar 2018

JOHNSON, DIANNE

IndividualCORPORATE OFFICERSince Jan 2011

Penalties & Fines (1)

$8,648total fines
DateTypeDescriptionAmount
Jul 25, 2023Fine$8,648

Health Inspection Deficiencies (11)

November 19, 2025Health2 deficiencies
0812DMinimal harm, Isolated

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies

Corrected Dec 10, 2025
0602DMinimal harm, Isolated

Protect each resident from the wrongful use of the resident's belongings or money.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected Sep 16, 2025
August 21, 2024Health3 deficiencies
0578DMinimal harm, Isolated

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Resident Rights Deficiencies

Corrected Sep 18, 2024
0880FMinimal harm, Widespread

Provide and implement an infection prevention and control program.

Infection Control Deficiencies

Corrected Sep 18, 2024
0690DMinimal harm, Isolated

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Quality of Life and Care Deficiencies

Corrected Sep 18, 2024
July 25, 2023Health6 deficiencies2 severe
0641DMinimal harm, Isolated

Ensure each resident receives an accurate assessment.

Resident Assessment and Care Planning Deficiencies

Corrected Aug 22, 2023
0761DMinimal harm, Isolated

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies

Corrected Aug 22, 2023
0837DMinimal harm, Isolated

Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

Administration Deficiencies

Corrected Aug 22, 2023
0867DMinimal harm, Isolated

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Administration Deficiencies

Corrected Aug 22, 2023
0604GActual harm, Isolated

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected Aug 22, 2023
0607GActual harm, Isolated

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected Aug 22, 2023

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Frequently Asked Questions

What is the CareGrader rating for Westwood Hills Nursing and Rehabilitation Center?

Westwood Hills Nursing and Rehabilitation Center in Wilkesboro, North Carolina has a CareGrader grade of B (Good), with a composite score of 83.3 out of 100. This grade is based on health inspections, staffing levels, quality measures, and penalty history from official CMS government data.

What is the CMS star rating for Westwood Hills Nursing and Rehabilitation Center?

Westwood Hills Nursing and Rehabilitation Center has an overall CMS star rating of 4 out of 5, a health inspection rating of 4/5, and a staffing rating of 3/5. CareGrader combines this with additional data to calculate an A-F grade.

How many health deficiencies does Westwood Hills Nursing and Rehabilitation Center have?

Westwood Hills Nursing and Rehabilitation Center has 11 health deficiencies on record from CMS health inspection surveys. Deficiencies are rated from A (minimal harm potential) to L (immediate jeopardy, widespread). View the full inspection timeline above for details on each deficiency.

Has Westwood Hills Nursing and Rehabilitation Center been fined?

Yes. Westwood Hills Nursing and Rehabilitation Center has $8,648 in total fines from CMS enforcement actions across 1 penalty.

How many beds does Westwood Hills Nursing and Rehabilitation Center have?

Westwood Hills Nursing and Rehabilitation Center has 176 certified beds with approximately 118 current residents (67% occupancy). The facility is located at 1016 Fletcher Street, Wilkesboro, North Carolina 28697. It is a for profit - limited liability company facility.

Data Disclaimer

Inspection data, staffing levels, and star ratings are sourced from CMS Medicare Nursing Home Compare and are largely self-reported by facilities. A 2019 GAO study found that 43% of facilities under-reported falls. CareGrader provides this data for informational purposes only and is not affiliated with CMS or Medicare. Always visit facilities in person before making a decision.