B85

OTTERBEIN NORTH SHORE

Grade B 85/100 composite score

Non profit - Church related

CMS Star Ratings

Overall
4/5
Health Insp.
4/5
Quality
3/5
Staffing
4/5
RN Staffing
Not rated

Certified Beds

20

Ownership

Non profit - Church related

Total Fines

None

Last Survey

N/A

9400 NORTH SHORE BLVD, LAKESIDE, OH 43440
4197988203

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Staffing Hours & Turnover

Hours per Resident per Day (PBJ)

RN
1.90h
LPN
0.03h
CNA
3.35h
Total
5.28h
Facility
State Average

Turnover Rates

RN Turnover
N/A
Total Nurse Turnover
N/A
Admin Turnover
N/A

Ownership

OTTERBEIN LSC, LLC

Organization5% OR GREATER DIRECT OWNERSHIP INTERESTSince Jan 2016

100%

OTTERBEIN HOME

Organization5% OR GREATER INDIRECT OWNERSHIP INTERESTSince Dec 2021

100%

FUNCTIONAL PATHWAYS OF TENNESSEE LLC

OrganizationOPERATIONAL/MANAGERIAL CONTROLSince Dec 2018

OTTERBEIN HOME

OrganizationOPERATIONAL/MANAGERIAL CONTROLSince Dec 2021

APP, LYNN

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Dec 2021

BARTLETT, VICTORIA

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Dec 2021

BAYLIFF, BECKY

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Dec 2021

BROWNSON, WILLIAM

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Dec 2021

BURKE, DANIEL

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Dec 2021

COLEMAN, ROBERT

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Dec 2021

FRALEY, RALPH

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Dec 2021

GLOSSER, HEIDI

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Dec 2021

GREEN, JAMES

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Dec 2021

HAWKINS, RITA

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Jan 2006

HAZELBAKER, TOMAS

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Dec 2021

LENTHE, JENNIFER

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Aug 2012

PIERCE, JOHN

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Dec 2021

VONDERHAAR, STEVE

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Dec 2021

APP, LYNN

IndividualCORPORATE DIRECTORSince Jul 2014

GREEN, JAMES

IndividualCORPORATE OFFICERSince Nov 2005

MILLER, JASON

IndividualCORPORATE OFFICERSince Jul 2014

WILSON, JILL

IndividualCORPORATE OFFICERSince May 2009

Penalties & Fines

No penalties or fines on record.

Health Inspection Deficiencies (15)

September 22, 2025Health1 deficiency
0689DMinimal harm, Isolated

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies

Corrected Nov 3, 2025
April 17, 2025Health8 deficiencies
0558DMinimal harm, Isolated

Reasonably accommodate the needs and preferences of each resident.

Resident Rights Deficiencies

Corrected May 30, 2025
0575BNo harm, Pattern

Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.

Resident Rights Deficiencies

Corrected Apr 30, 2025
0656DMinimal harm, Isolated

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies

Corrected May 30, 2025
0684DMinimal harm, Isolated

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies

Corrected May 30, 2025
0732BNo harm, Pattern

Post nurse staffing information every day.

Nursing and Physician Services Deficiencies

Corrected Apr 30, 2025
0812FMinimal harm, Widespread

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies

Corrected May 30, 2025
0880DMinimal harm, Isolated

Provide and implement an infection prevention and control program.

Infection Control Deficiencies

Corrected May 30, 2025
0883DMinimal harm, Isolated

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Infection Control Deficiencies

Corrected May 30, 2025
June 17, 2024Health2 deficiencies
0607DMinimal harm, Isolated

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected Jul 1, 2024
0851FMinimal harm, Widespread

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Administration Deficiencies

Corrected Jul 1, 2024
March 23, 2023Health3 deficiencies
0693DMinimal harm, Isolated

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Quality of Life and Care Deficiencies

Corrected Apr 27, 2023
0868CNo harm, Widespread

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

Administration Deficiencies

Corrected Apr 18, 2023
0880EMinimal harm, Pattern

Provide and implement an infection prevention and control program.

Infection Control Deficiencies

Corrected Apr 27, 2023
February 12, 2020Health1 deficiency
0700DMinimal harm, Isolated

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Quality of Life and Care Deficiencies

Corrected Mar 23, 2020

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Frequently Asked Questions

What is the CareGrader rating for OTTERBEIN NORTH SHORE?

OTTERBEIN NORTH SHORE in LAKESIDE, Ohio has a CareGrader grade of B (Good), with a composite score of 84.8 out of 100. This grade is based on health inspections, staffing levels, quality measures, and penalty history from official CMS government data.

What is the CMS star rating for OTTERBEIN NORTH SHORE?

OTTERBEIN NORTH SHORE has an overall CMS star rating of 4 out of 5, a health inspection rating of 4/5, and a staffing rating of 4/5. CareGrader combines this with additional data to calculate an A-F grade.

How many health deficiencies does OTTERBEIN NORTH SHORE have?

OTTERBEIN NORTH SHORE has 15 health deficiencies on record from CMS health inspection surveys. Deficiencies are rated from A (minimal harm potential) to L (immediate jeopardy, widespread). View the full inspection timeline above for details on each deficiency.

How many beds does OTTERBEIN NORTH SHORE have?

OTTERBEIN NORTH SHORE has 20 certified beds with approximately 16 current residents (80% occupancy). The facility is located at 9400 NORTH SHORE BLVD, LAKESIDE, Ohio 43440. It is a non profit - church related facility.

Data Disclaimer

Inspection data, staffing levels, and star ratings are sourced from CMS Medicare Nursing Home Compare and are largely self-reported by facilities. A 2019 GAO study found that 43% of facilities under-reported falls. CareGrader provides this data for informational purposes only and is not affiliated with CMS or Medicare. Always visit facilities in person before making a decision.