F58

HIGHLANDS HEALTH AND REHABILITATION CENTER

Grade F 58/100 composite score

For profit - Corporation

CMS Star Ratings

Overall
2/5
Health Insp.
2/5
Quality
2/5
Staffing
2/5
RN Staffing
Not rated

Certified Beds

180

Ownership

For profit - Corporation

Total Fines

$308,570

Last Survey

N/A

3549 NORRISWOOD, MEMPHIS, TN 38111
9013257820

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Staffing Hours & Turnover

Hours per Resident per Day (PBJ)

RN
0.40h
LPN
0.91h
CNA
1.80h
Total
3.11h
Facility
State Average

Turnover Rates

RN Turnover
N/A
Total Nurse Turnover
N/A
Admin Turnover
N/A

Ownership

THE BAY AT HIGHLANDS HOLDCO LLC

Organization5% OR GREATER DIRECT OWNERSHIP INTERESTSince Jun 2022

100%

BL CAPITAL GROUP HOLDINGS LLC

Organization5% OR GREATER INDIRECT OWNERSHIP INTERESTSince Jun 2022

LEGACY SNF OPCO HOLDINGS LLC

Organization5% OR GREATER INDIRECT OWNERSHIP INTERESTSince Jun 2022

LEGACY SNF OPCO HOLDINGS TRUST

Organization5% OR GREATER INDIRECT OWNERSHIP INTERESTSince Jun 2022

TN2 OPCO HOLDINGS LLC

Organization5% OR GREATER INDIRECT OWNERSHIP INTERESTSince Jun 2022

LANDA, BENJAMIN

Individual5% OR GREATER INDIRECT OWNERSHIP INTERESTSince Jun 2022

RUVEL, MENACHEM

Individual5% OR GREATER INDIRECT OWNERSHIP INTERESTSince Jun 2022

WEINBERG, YISROEL

Individual5% OR GREATER INDIRECT OWNERSHIP INTERESTSince Jun 2022

CHAMPION CARE LLC

OrganizationOPERATIONAL/MANAGERIAL CONTROLSince Jun 2022

RUVEL, MENACHEM

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Jun 2022

WEINBERG, YISROEL

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Jun 2022

RUVEL, MENACHEM

IndividualCORPORATE OFFICERSince Jun 2022

WEINBERG, YISROEL

IndividualCORPORATE OFFICERSince Jun 2022

PAUL, CHARLOTTE

IndividualW-2 MANAGING EMPLOYEESince Jun 2022

Penalties & Fines (3)

$308,570total fines
DateTypeDescriptionAmount
May 5, 2023Fine$305,320
May 5, 2023Payment Denial
Mar 2, 2023Fine$3,250

Health Inspection Deficiencies (24)

October 14, 2025Health1 deficiency
0880DMinimal harm, Isolated

Provide and implement an infection prevention and control program.

Infection Control Deficiencies

Corrected Dec 17, 2025
May 5, 2023Health7 deficiencies1 severe
0580DMinimal harm, Isolated

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Resident Rights Deficiencies

Corrected Jun 27, 2023
0656EMinimal harm, Pattern

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies

Corrected Jun 27, 2023
0689JImmediate jeopardy, Isolated

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies

Corrected Jun 27, 2023
0692DMinimal harm, Isolated

Provide enough food/fluids to maintain a resident's health.

Quality of Life and Care Deficiencies

Corrected Jun 27, 2023
0725DMinimal harm, Isolated

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Nursing and Physician Services Deficiencies

Corrected Jun 27, 2023
0729DMinimal harm, Isolated

Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.

Nursing and Physician Services Deficiencies

Corrected Jun 27, 2023
0842DMinimal harm, Isolated

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Resident Assessment and Care Planning Deficiencies

Corrected Jun 27, 2023
March 2, 2023Health2 deficiencies
0610DMinimal harm, Isolated

Respond appropriately to all alleged violations.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected Mar 28, 2023
0880EMinimal harm, Pattern

Provide and implement an infection prevention and control program.

Infection Control Deficiencies

Corrected Mar 28, 2023
August 11, 2022Health6 deficiencies
0760EMinimal harm, Pattern

Ensure that residents are free from significant medication errors.

Pharmacy Service Deficiencies

Corrected Aug 24, 2022
0880DMinimal harm, Isolated

Provide and implement an infection prevention and control program.

Infection Control Deficiencies

Corrected Aug 30, 2022
0578DMinimal harm, Isolated

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Resident Rights Deficiencies

Corrected Aug 24, 2022
0582DMinimal harm, Isolated

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Resident Rights Deficiencies

Corrected Aug 24, 2022
0689EMinimal harm, Pattern

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies

Corrected Aug 24, 2022
0694DMinimal harm, Isolated

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Quality of Life and Care Deficiencies

Corrected Aug 24, 2022
October 22, 2019Health3 deficiencies
0580DMinimal harm, Isolated

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Resident Rights Deficiencies

Corrected Dec 5, 2019
0761DMinimal harm, Isolated

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies

Corrected Dec 5, 2019
0880DMinimal harm, Isolated

Provide and implement an infection prevention and control program.

Infection Control Deficiencies

Corrected Dec 5, 2019
December 6, 2018Health5 deficiencies
0550DMinimal harm, Isolated

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Resident Rights Deficiencies

Corrected Jan 6, 2019
0641DMinimal harm, Isolated

Ensure each resident receives an accurate assessment.

Resident Assessment and Care Planning Deficiencies

Corrected Jan 6, 2019
0690DMinimal harm, Isolated

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Quality of Life and Care Deficiencies

Corrected Jan 6, 2019
0761DMinimal harm, Isolated

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies

Corrected Jan 6, 2019
0880EMinimal harm, Pattern

Provide and implement an infection prevention and control program.

Infection Control Deficiencies

Corrected Jan 6, 2019

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Frequently Asked Questions

What is the CareGrader rating for HIGHLANDS HEALTH AND REHABILITATION CENTER?

HIGHLANDS HEALTH AND REHABILITATION CENTER in MEMPHIS, Tennessee has a CareGrader grade of F (Poor), with a composite score of 57.5 out of 100. This grade is based on health inspections, staffing levels, quality measures, and penalty history from official CMS government data.

What is the CMS star rating for HIGHLANDS HEALTH AND REHABILITATION CENTER?

HIGHLANDS HEALTH AND REHABILITATION CENTER has an overall CMS star rating of 2 out of 5, a health inspection rating of 2/5, and a staffing rating of 2/5. CareGrader combines this with additional data to calculate an A-F grade.

How many health deficiencies does HIGHLANDS HEALTH AND REHABILITATION CENTER have?

HIGHLANDS HEALTH AND REHABILITATION CENTER has 24 health deficiencies on record from CMS health inspection surveys. Deficiencies are rated from A (minimal harm potential) to L (immediate jeopardy, widespread). View the full inspection timeline above for details on each deficiency.

Has HIGHLANDS HEALTH AND REHABILITATION CENTER been fined?

Yes. HIGHLANDS HEALTH AND REHABILITATION CENTER has $308,570 in total fines from CMS enforcement actions across 3 penalties.

How many beds does HIGHLANDS HEALTH AND REHABILITATION CENTER have?

HIGHLANDS HEALTH AND REHABILITATION CENTER has 180 certified beds with approximately 156 current residents (87% occupancy). The facility is located at 3549 NORRISWOOD, MEMPHIS, Tennessee 38111. It is a for profit - corporation facility.

Data Disclaimer

Inspection data, staffing levels, and star ratings are sourced from CMS Medicare Nursing Home Compare and are largely self-reported by facilities. A 2019 GAO study found that 43% of facilities under-reported falls. CareGrader provides this data for informational purposes only and is not affiliated with CMS or Medicare. Always visit facilities in person before making a decision.