C72

RICHFIELD HEALTH CENTER - SALEM

Grade C 72/100 composite score

Non profit - Corporation

CMS Star Ratings

Overall
3/5
Health Insp.
3/5
Quality
3/5
Staffing
2/5
RN Staffing
Not rated

Certified Beds

112

Ownership

Non profit - Corporation

Total Fines

$20,139

Last Survey

N/A

3719 KNOLLRIDGE ROAD, SALEM, VA 24153
5403804500

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Staffing Hours & Turnover

Hours per Resident per Day (PBJ)

RN
0.51h
LPN
1.28h
CNA
2.44h
Total
4.23h
Facility
State Average

Turnover Rates

RN Turnover
N/A
Total Nurse Turnover
N/A
Admin Turnover
N/A

Ownership

FRIENDSHIP FOUNDATION INC

Organization5% OR GREATER DIRECT OWNERSHIP INTERESTSince Oct 2023

100%

FRIENDSHIP FOUNDATION INC

OrganizationOPERATIONAL/MANAGERIAL CONTROLSince Oct 2023

VALLEY MANAGEMENT CO INC

OrganizationOPERATIONAL/MANAGERIAL CONTROLSince Oct 2023

BISHOP, NATHANIEL

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Oct 2023

CAMPBELL, LUKE

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Oct 2023

COMBS, GLEN

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Oct 2023

DUNCAN, STEPHANIE

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Oct 2023

FEINOUR, EDWIN

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Oct 2023

FELDMANN, GREG

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Oct 2023

GROVE, LUCIAN

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Oct 2023

HIGGINS, BENJAMIN

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Oct 2023

HOFF, JOSEPH

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Oct 2023

HUGHES, ANGELA

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Oct 2002

JOHNSON, CYNDA

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Oct 2023

LAWSON, ROBERT

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Oct 2023

LAYELL, ERIN

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Nov 2024

LOWE, TODD

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Oct 2023

NESTER, PAUL

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Jul 2024

NICHOLS, WHITNEY

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Mar 2023

OELSCHLAGER, KATHRYN

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Oct 2023

RODGER, MARY

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Oct 2023

SANDEL, ROBERT

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Oct 2023

SHANNON, CHARLES

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Oct 2023

BISHOP, NATHANIEL

IndividualCORPORATE DIRECTORSince Oct 2023

COMBS, GLEN

IndividualCORPORATE DIRECTORSince Oct 2023

FEINOUR, EDWIN

IndividualCORPORATE DIRECTORSince Oct 2023

GROVE, LUCIAN

IndividualCORPORATE DIRECTORSince Oct 2023

JOHNSON, CYNDA

IndividualCORPORATE DIRECTORSince Oct 2023

LAWSON, ROBERT

IndividualCORPORATE DIRECTORSince Oct 2023

OELSCHLAGER, KATHRYN

IndividualCORPORATE DIRECTORSince Oct 2023

SANDEL, ROBERT

IndividualCORPORATE DIRECTORSince Oct 2023

WILLIAMSON, JOHN

IndividualCORPORATE DIRECTORSince Oct 2023

HOFF, JOSEPH

IndividualCORPORATE OFFICERSince Oct 2023

SHANNON, CHARLES

IndividualCORPORATE OFFICERSince Oct 2023

Penalties & Fines (3)

$20,139total fines
DateTypeDescriptionAmount
Dec 5, 2024Fine$15,210
Mar 20, 2023Fine$1,761
Feb 28, 2023Fine$3,168

Health Inspection Deficiencies (31)

December 5, 2024Health4 deficiencies1 severe
0658DMinimal harm, Isolated

Ensure services provided by the nursing facility meet professional standards of quality.

Resident Assessment and Care Planning Deficiencies

Corrected Jan 8, 2025
0760GActual harm, Isolated

Ensure that residents are free from significant medication errors.

Pharmacy Service Deficiencies

Corrected Jan 8, 2025
0770DMinimal harm, Isolated

Provide timely, quality laboratory services/tests to meet the needs of residents.

Administration Deficiencies

Corrected Jan 8, 2025
0825DMinimal harm, Isolated

Provide or get specialized rehabilitative services as required for a resident.

Quality of Life and Care Deficiencies

Corrected Jan 8, 2025
May 15, 2024Health10 deficiencies
0550DMinimal harm, Isolated

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Resident Rights Deficiencies

Corrected Jul 15, 2024
0580DMinimal harm, Isolated

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Resident Rights Deficiencies

Corrected Jul 15, 2024
0582DMinimal harm, Isolated

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Resident Rights Deficiencies

Corrected Jul 15, 2024
0641DMinimal harm, Isolated

Ensure each resident receives an accurate assessment.

Resident Assessment and Care Planning Deficiencies

Corrected Jul 15, 2024
0656DMinimal harm, Isolated

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies

Corrected Jul 15, 2024
0657DMinimal harm, Isolated

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Resident Assessment and Care Planning Deficiencies

Corrected Jul 15, 2024
0684DMinimal harm, Isolated

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies

Corrected Jul 15, 2024
0756DMinimal harm, Isolated

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Pharmacy Service Deficiencies

Corrected Jul 15, 2024
0842DMinimal harm, Isolated

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Resident Assessment and Care Planning Deficiencies

Corrected Jul 15, 2024
0883DMinimal harm, Isolated

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Infection Control Deficiencies

Corrected Jul 15, 2024
February 8, 2023Health7 deficiencies
0584DMinimal harm, Isolated

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Resident Rights Deficiencies

Corrected Mar 23, 2023
0607EMinimal harm, Pattern

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected Mar 23, 2023
0657DMinimal harm, Isolated

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Resident Assessment and Care Planning Deficiencies

Corrected Mar 23, 2023
0677EMinimal harm, Pattern

Provide care and assistance to perform activities of daily living for any resident who is unable.

Quality of Life and Care Deficiencies

Corrected Mar 23, 2023
0757DMinimal harm, Isolated

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Pharmacy Service Deficiencies

Corrected Mar 23, 2023
0770DMinimal harm, Isolated

Provide timely, quality laboratory services/tests to meet the needs of residents.

Administration Deficiencies

Corrected Mar 23, 2023
0880DMinimal harm, Isolated

Provide and implement an infection prevention and control program.

Infection Control Deficiencies

Corrected Mar 23, 2023
July 29, 2021Health10 deficiencies
0578DMinimal harm, Isolated

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Resident Rights Deficiencies

Corrected Sep 10, 2021
0584DMinimal harm, Isolated

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Resident Rights Deficiencies

Corrected Sep 10, 2021
0656DMinimal harm, Isolated

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies

Corrected Sep 10, 2021
0684DMinimal harm, Isolated

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies

Corrected Sep 10, 2021
0689DMinimal harm, Isolated

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies

Corrected Sep 10, 2021
0690DMinimal harm, Isolated

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Quality of Life and Care Deficiencies

Corrected Sep 10, 2021
0772DMinimal harm, Isolated

Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.

Administration Deficiencies

Corrected Sep 10, 2021
0803DMinimal harm, Isolated

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Nutrition and Dietary Deficiencies

Corrected Sep 10, 2021
0812EMinimal harm, Pattern

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies

Corrected Sep 10, 2021
0908DMinimal harm, Isolated

Keep all essential equipment working safely.

Environmental Deficiencies

Corrected Sep 10, 2021

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Frequently Asked Questions

What is the CareGrader rating for RICHFIELD HEALTH CENTER - SALEM?

RICHFIELD HEALTH CENTER - SALEM in SALEM, Virginia has a CareGrader grade of C (Average), with a composite score of 71.8 out of 100. This grade is based on health inspections, staffing levels, quality measures, and penalty history from official CMS government data.

What is the CMS star rating for RICHFIELD HEALTH CENTER - SALEM?

RICHFIELD HEALTH CENTER - SALEM has an overall CMS star rating of 3 out of 5, a health inspection rating of 3/5, and a staffing rating of 2/5. CareGrader combines this with additional data to calculate an A-F grade.

How many health deficiencies does RICHFIELD HEALTH CENTER - SALEM have?

RICHFIELD HEALTH CENTER - SALEM has 31 health deficiencies on record from CMS health inspection surveys. Deficiencies are rated from A (minimal harm potential) to L (immediate jeopardy, widespread). View the full inspection timeline above for details on each deficiency.

Has RICHFIELD HEALTH CENTER - SALEM been fined?

Yes. RICHFIELD HEALTH CENTER - SALEM has $20,139 in total fines from CMS enforcement actions across 3 penalties.

How many beds does RICHFIELD HEALTH CENTER - SALEM have?

RICHFIELD HEALTH CENTER - SALEM has 112 certified beds with approximately 106 current residents (95% occupancy). The facility is located at 3719 KNOLLRIDGE ROAD, SALEM, Virginia 24153. It is a non profit - corporation facility.

Data Disclaimer

Inspection data, staffing levels, and star ratings are sourced from CMS Medicare Nursing Home Compare and are largely self-reported by facilities. A 2019 GAO study found that 43% of facilities under-reported falls. CareGrader provides this data for informational purposes only and is not affiliated with CMS or Medicare. Always visit facilities in person before making a decision.