B83

Complete Care at Hales Corners

Grade B 83/100 composite score

For profit - Corporation

CMS Star Ratings

Overall
4/5
Health Insp.
4/5
Quality
3/5
Staffing
4/5
RN Staffing
Not rated

Certified Beds

62

Ownership

For profit - Corporation

Total Fines

$17,934

Last Survey

N/A

9449 W. Forest Home Ave., Hales Corners, WI 53130
4145296888

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Staffing Hours & Turnover

Hours per Resident per Day (PBJ)

RN
1.07h
LPN
0.68h
CNA
2.40h
Total
4.14h
Facility
State Average

Turnover Rates

RN Turnover
N/A
Total Nurse Turnover
N/A
Admin Turnover
N/A

Ownership

PC HALES CORNERS OPCO HOLDCO LLC

Organization5% OR GREATER DIRECT OWNERSHIP INTERESTSince May 2025

100%

PC HALES CORNERS TOPCO OPCO LLC

Organization5% OR GREATER INDIRECT OWNERSHIP INTERESTSince May 2025

PEACE CAPITAL HOLDINGS II LLC

Organization5% OR GREATER INDIRECT OWNERSHIP INTERESTSince May 2025

SMS 2021 TRUST

Organization5% OR GREATER INDIRECT OWNERSHIP INTERESTSince May 2025

BIELINSKI, RENEE

IndividualOPERATIONAL/MANAGERIAL CONTROLSince May 2025

CHANG, STEVE

IndividualOPERATIONAL/MANAGERIAL CONTROLSince May 2025

HELMAN, YOSEF

IndividualOPERATIONAL/MANAGERIAL CONTROLSince May 2025

JACOBS, SARA

IndividualOPERATIONAL/MANAGERIAL CONTROLSince May 2025

PONCE, MARIA

IndividualOPERATIONAL/MANAGERIAL CONTROLSince May 2025

STERNBUCH, DANIEL

IndividualOPERATIONAL/MANAGERIAL CONTROLSince May 2025

STEIN, SHALOM

IndividualCORPORATE DIRECTORSince May 2025

Penalties & Fines (1)

$17,934total fines
DateTypeDescriptionAmount
Mar 27, 2024Fine$17,934

Health Inspection Deficiencies (12)

June 18, 2025Health6 deficiencies
0692DMinimal harm, Isolated

Provide enough food/fluids to maintain a resident's health.

Quality of Life and Care Deficiencies

Corrected Jul 7, 2025
0804DMinimal harm, Isolated

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Nutrition and Dietary Deficiencies

Corrected Jul 14, 2025
0628DMinimal harm, Isolated

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Resident Rights Deficiencies

Corrected Jun 25, 2025
0684DMinimal harm, Isolated

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies

Corrected Jul 7, 2025
0810DMinimal harm, Isolated

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Nutrition and Dietary Deficiencies

Corrected Jul 7, 2025
0609DMinimal harm, Isolated

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected Jun 27, 2025
March 27, 2024Health2 deficiencies1 severe
0610DMinimal harm, Isolated

Respond appropriately to all alleged violations.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected Apr 25, 2024
0686GActual harm, Isolated

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Quality of Life and Care Deficiencies

Corrected Apr 25, 2024
January 12, 2023Health4 deficiencies
0689DMinimal harm, Isolated

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies

Corrected Jan 13, 2023
0803FMinimal harm, Widespread

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Nutrition and Dietary Deficiencies

Corrected Feb 10, 2023
0886FMinimal harm, Widespread

Perform COVID19 testing on residents and staff.

Infection Control Deficiencies

Corrected Jan 13, 2023
0888CNo harm, Widespread

Ensure staff are vaccinated for COVID-19

Infection Control Deficiencies

Corrected Jan 13, 2023

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Frequently Asked Questions

What is the CareGrader rating for Complete Care at Hales Corners?

Complete Care at Hales Corners in Hales Corners, Wisconsin has a CareGrader grade of B (Good), with a composite score of 82.5 out of 100. This grade is based on health inspections, staffing levels, quality measures, and penalty history from official CMS government data.

What is the CMS star rating for Complete Care at Hales Corners?

Complete Care at Hales Corners has an overall CMS star rating of 4 out of 5, a health inspection rating of 4/5, and a staffing rating of 4/5. CareGrader combines this with additional data to calculate an A-F grade.

How many health deficiencies does Complete Care at Hales Corners have?

Complete Care at Hales Corners has 12 health deficiencies on record from CMS health inspection surveys. Deficiencies are rated from A (minimal harm potential) to L (immediate jeopardy, widespread). View the full inspection timeline above for details on each deficiency.

Has Complete Care at Hales Corners been fined?

Yes. Complete Care at Hales Corners has $17,934 in total fines from CMS enforcement actions across 1 penalty.

How many beds does Complete Care at Hales Corners have?

Complete Care at Hales Corners has 62 certified beds with approximately 54 current residents (87% occupancy). The facility is located at 9449 W. Forest Home Ave., Hales Corners, Wisconsin 53130. It is a for profit - corporation facility.

Data Disclaimer

Inspection data, staffing levels, and star ratings are sourced from CMS Medicare Nursing Home Compare and are largely self-reported by facilities. A 2019 GAO study found that 43% of facilities under-reported falls. CareGrader provides this data for informational purposes only and is not affiliated with CMS or Medicare. Always visit facilities in person before making a decision.