C74

BIRCH HILL HEALTH SERVICES

Grade C 74/100 composite score

For profit - Limited Liability company

CMS Star Ratings

Overall
2/5
Health Insp.
3/5
Quality
1/5
Staffing
3/5
RN Staffing
Not rated

Certified Beds

50

Ownership

For profit - Limited Liability company

Total Fines

None

Last Survey

N/A

1475 BIRCH HILL LANE, SHAWANO, WI 54166
7155263161

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Staffing Hours & Turnover

Hours per Resident per Day (PBJ)

RN
0.50h
LPN
0.67h
CNA
2.09h
Total
3.26h
Facility
State Average

Turnover Rates

RN Turnover
N/A
Total Nurse Turnover
N/A
Admin Turnover
N/A

Ownership

NSHR OPERATIONS LLC

Organization5% OR GREATER DIRECT OWNERSHIP INTERESTSince Oct 2019

100%

ARROWHEAD 123 LLC

Organization5% OR GREATER INDIRECT OWNERSHIP INTERESTSince Oct 2019

THE LANE MORRELL BOWEN TRUST

Organization5% OR GREATER INDIRECT OWNERSHIP INTERESTSince Oct 2019

BAUMANN, TROY

Individual5% OR GREATER INDIRECT OWNERSHIP INTERESTSince Oct 2019

HOEHN, JEFFREY

Individual5% OR GREATER INDIRECT OWNERSHIP INTERESTSince Oct 2019

MILLS, DAVID

Individual5% OR GREATER INDIRECT OWNERSHIP INTERESTSince Oct 2019

NORTH SHORE HEALTHCARE LLC

OrganizationOPERATIONAL/MANAGERIAL CONTROLSince Dec 2019

BAUMANN, TROY

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Oct 2019

HOEHN, JEFFREY

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Oct 2019

MILLS, DAVID

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Oct 2019

BAUMANN, TROY

IndividualCORPORATE DIRECTORSince Oct 2019

HOEHN, JEFFREY

IndividualCORPORATE DIRECTORSince Oct 2019

Penalties & Fines

No penalties or fines on record.

Health Inspection Deficiencies (16)

November 10, 2025Health4 deficiencies
0580DMinimal harm, Isolated

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Resident Rights Deficiencies

Corrected Dec 18, 2025
0609DMinimal harm, Isolated

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected Dec 18, 2025
0610DMinimal harm, Isolated

Respond appropriately to all alleged violations.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected Dec 18, 2025
0689DMinimal harm, Isolated

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies

Corrected Dec 18, 2025
May 20, 2025Health2 deficiencies
0609DMinimal harm, Isolated

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected Jun 13, 2025
0610DMinimal harm, Isolated

Respond appropriately to all alleged violations.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected Jun 13, 2025
September 25, 2024Health7 deficiencies
0554DMinimal harm, Isolated

Allow residents to self-administer drugs if determined clinically appropriate.

Resident Rights Deficiencies

Corrected Oct 25, 2024
0684DMinimal harm, Isolated

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies

Corrected Oct 25, 2024
0686DMinimal harm, Isolated

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Quality of Life and Care Deficiencies

Corrected Oct 25, 2024
0758DMinimal harm, Isolated

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Pharmacy Service Deficiencies

Corrected Oct 25, 2024
0761EMinimal harm, Pattern

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies

Corrected Oct 25, 2024
0880DMinimal harm, Isolated

Provide and implement an infection prevention and control program.

Infection Control Deficiencies

Corrected Oct 25, 2024
0657EMinimal harm, Pattern

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Resident Assessment and Care Planning Deficiencies

Corrected Oct 25, 2024
August 30, 2023Health2 deficiencies
0645DMinimal harm, Isolated

PASARR screening for Mental disorders or Intellectual Disabilities

Resident Assessment and Care Planning Deficiencies

Corrected Sep 30, 2023
0880FMinimal harm, Widespread

Provide and implement an infection prevention and control program.

Infection Control Deficiencies

Corrected Sep 30, 2023
September 22, 2022Health1 deficiency
0880DMinimal harm, Isolated

Provide and implement an infection prevention and control program.

Infection Control Deficiencies

Corrected Oct 12, 2022

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Frequently Asked Questions

What is the CareGrader rating for BIRCH HILL HEALTH SERVICES?

BIRCH HILL HEALTH SERVICES in SHAWANO, Wisconsin has a CareGrader grade of C (Average), with a composite score of 73.8 out of 100. This grade is based on health inspections, staffing levels, quality measures, and penalty history from official CMS government data.

What is the CMS star rating for BIRCH HILL HEALTH SERVICES?

BIRCH HILL HEALTH SERVICES has an overall CMS star rating of 2 out of 5, a health inspection rating of 3/5, and a staffing rating of 3/5. CareGrader combines this with additional data to calculate an A-F grade.

How many health deficiencies does BIRCH HILL HEALTH SERVICES have?

BIRCH HILL HEALTH SERVICES has 16 health deficiencies on record from CMS health inspection surveys. Deficiencies are rated from A (minimal harm potential) to L (immediate jeopardy, widespread). View the full inspection timeline above for details on each deficiency.

How many beds does BIRCH HILL HEALTH SERVICES have?

BIRCH HILL HEALTH SERVICES has 50 certified beds with approximately 42 current residents (84% occupancy). The facility is located at 1475 BIRCH HILL LANE, SHAWANO, Wisconsin 54166. It is a for profit - limited liability company facility.

Data Disclaimer

Inspection data, staffing levels, and star ratings are sourced from CMS Medicare Nursing Home Compare and are largely self-reported by facilities. A 2019 GAO study found that 43% of facilities under-reported falls. CareGrader provides this data for informational purposes only and is not affiliated with CMS or Medicare. Always visit facilities in person before making a decision.